Marketing Director

Calling your doctor shouldn't be harder than seeing your doctor. But at most practices, patients wait on hold, front-office staff drown in ring queues, and revenue walks out the door with every missed call.Transform9 builds AI agents that answer every call for physician practices — scheduling appointments, routing callers, and resolving routine requests in seconds, around the clock. Our agents integrate directly with each practice's EHR, practice management, and phone systems, and adapt to how their front office actually works.Our agents have handled millions of patient calls for thousands of providers, cut average hold times by 90%, and decreased call abandonment by 80%. We're headquartered in Birmingham, AL, and growing fast.About the roleOur clients' outcomes are our best story — practices that stopped missing calls, cut hold times by 90%, and recovered revenue they didn't know they were losing. You'll own marketing end-to-end: positioning Transform9 in a fast-moving AI-for-healthcare market and building the demand engine that feeds our enterprise sales team. This is a player-coach role — you'll set strategy and ship the work.What you'll doOwn a marketing-sourced pipeline goal, set with sales leadership — the share of qualified pipeline generated by marketing programsBuild demand generation for physician groups and health systems: events (MGMA, specialty conferences), ABM, content, paid, SEOTurn client results into a customer-evidence engine: case studies, ROI stories, referencesSharpen positioning against answering services, call centers, and other AI agent vendorsCreate sales enablement that helps AEs win: decks, case studies, ROI tools, battlecardsBuild the marketing team over time as the function growsUse AI tools fluently to compress production timelines — we expect AI to be core infrastructure for this roleReport on CAC, pipeline contribution, and channel performanceLocationFull-time onsite at our Birmingham, AL office.Requirements8+ years of B2B marketing with 3+ years leading the function or a teamProven demand-gen results in B2B SaaS — you've owned a pipeline number, not just activitiesFull-funnel fluency: brand through pipeline attributionStrong writing — you can produce great copy yourselfNice to haveHealthcare marketing experience, especially selling into provider organizationsExperience as a company's first marketing leaderBenefitsTop-tier health coverage: medical, dental & vision401(k)Paid time off + holidays, and paid parental leaveIf you want to fix the front door of healthcare, we'd love to hear from you.Transform9 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.Note: the Transform9 team will only email you from a transform9.com email address.

Calling your doctor shouldn't be harder than seeing your doctor. But at most practices, patients wait on hold, front-office staff drown in ring queues, and revenue walks out the door with every missed call.

Transform9 builds AI agents that answer every call for physician practices — scheduling appointments, routing callers, and resolving routine requests in seconds, around the clock. Our agents integrate directly with each practice's EHR, practice management, and phone systems, and adapt to how their front office actually works.

Our agents have handled millions of patient calls for thousands of providers, cut average hold times by 90%, and decreased call abandonment by 80%. We're headquartered in Birmingham, AL, and growing fast.

About the role

Our clients' outcomes are our best story — practices that stopped missing calls, cut hold times by 90%, and recovered revenue they didn't know they were losing. You'll own marketing end-to-end: positioning Transform9 in a fast-moving AI-for-healthcare market and building the demand engine that feeds our enterprise sales team. This is a player-coach role — you'll set strategy and ship the work.

What you'll do

• Own a marketing-sourced pipeline goal, set with sales leadership — the share of qualified pipeline generated by marketing programs
• Build demand generation for physician groups and health systems: events (MGMA, specialty conferences), ABM, content, paid, SEO
• Turn client results into a customer-evidence engine: case studies, ROI stories, references
• Sharpen positioning against answering services, call centers, and other AI agent vendors
• Create sales enablement that helps AEs win: decks, case studies, ROI tools, battlecards
• Build the marketing team over time as the function grows
• Use AI tools fluently to compress production timelines — we expect AI to be core infrastructure for this role
• Report on CAC, pipeline contribution, and channel performance

Location

Full-time onsite at our Birmingham, AL office.

Requirements

• 8+ years of B2B marketing with 3+ years leading the function or a team
• Proven demand-gen results in B2B SaaS — you've owned a pipeline number, not just activities
• Full-funnel fluency: brand through pipeline attribution
• Strong writing — you can produce great copy yourself

Nice to have

• Healthcare marketing experience, especially selling into provider organizations
• Experience as a company's first marketing leader

Benefits

• Top-tier health coverage: medical, dental & vision
• 401(k)
• Paid time off + holidays, and paid parental leave

If you want to fix the front door of healthcare, we'd love to hear from you.

Transform9 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Note: the Transform9 team will only email you from a transform9.com email address.

Our mission is to transform access to care by making every patient interaction fast, reliable, and human-centered.At Transform9, we believe the front door to healthcare should work as well as the care itself. Patients shouldn’t wait on hold, struggle to schedule, or feel lost navigating a practice. Providers shouldn’t be buried under phones, workflows, and staffing constraints. We’re building the infrastructure that connects patients and practices with clarity, consistency, and trust.Transform9 is a conversational agent platform that handles high-volume patient communication for physician practices. Our agents answer phones, schedule appointments, route calls, and resolve common requests—seamlessly integrating with practice systems and adapting to each clinic’s real-world workflows and preferences. The result is fewer missed calls, shorter wait times, and a better experience for both patients and staff.We partner with forward-thinking practices to replace fragile call flows with dependable, always-on access. Our platform is built to handle the complexity of healthcare operations while remaining flexible, transparent, and easy to deploy.Transform9 is growing quickly as practices look for better ways to scale access without sacrificing quality. We’re building a team that cares deeply about execution, ownership, and real-world impact—and we’re just getting started.

Our mission is to transform access to care by making every patient interaction fast, reliable, and human-centered.

At Transform9, we believe the front door to healthcare should work as well as the care itself. Patients shouldn’t wait on hold, struggle to schedule, or feel lost navigating a practice. Providers shouldn’t be buried under phones, workflows, and staffing constraints. We’re building the infrastructure that connects patients and practices with clarity, consistency, and trust.

Transform9 is a conversational agent platform that handles high-volume patient communication for physician practices. Our agents answer phones, schedule appointments, route calls, and resolve common requests—seamlessly integrating with practice systems and adapting to each clinic’s real-world workflows and preferences. The result is fewer missed calls, shorter wait times, and a better experience for both patients and staff.

We partner with forward-thinking practices to replace fragile call flows with dependable, always-on access. Our platform is built to handle the complexity of healthcare operations while remaining flexible, transparent, and easy to deploy.

Transform9 is growing quickly as practices look for better ways to scale access without sacrificing quality. We’re building a team that cares deeply about execution, ownership, and real-world impact—and we’re just getting started.