Marketing Operations

Job description

ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE B2B Marketing at ElevenLabs is scaling fast - more in-person events, a growing lifecycle program, and rapid global expansion - and we need a dedicated marketing operations hire to build the infrastructure we need to keep up and enable the rest of the team to move faster. This person will own our tooling and integrations, build automations around pre and post event promotion, maintain the health and segmentation of our marketing contact data, and the automation that accelerates global expansion. They need to work AI-first - dogfooding ElevenLabs in their own workflows - and are as comfortable wiring up low-code tools as they are vibe-coding a lightweight internal app to fill a gap. WHAT YOU WILL DO - Event automations & tooling. As our investment in in-person events grows, build the infrastructure to scale it: maintain and develop our event lead-capture app, build and run event automations tied to Splash and Clay, automate pre-event promotion and rep enablement, and automate post-event follow-up. - HubSpot contact data & segmentation. Our lifecycle email is only as good as the data behind it. Enrich and maintain the HubSpot contact database, drive data quality, and build the segmentation that the lifecycle team activates. You own the data and segmentation layer - not the email sends themselves. - Global-expansion automation. Build automations that speed up our global rollout - for example, an automated pipeline that uses ElevenLabs to generate localized versions of performance-marketing creative and then routes them to the relevant geo leads for quality verification and approval. - Develop and iterate on content formats that drive engagement and show product capabilities to creators and marketers REQUIREMENTS - Prior experience in marketing operations, marketing automation, or revenue operations. - Fluent in B2B revenue concepts - Sales Qualified Lead, MQL/PQL, pipeline and funnel stages - and how ops supports them. - Hands-on with HubSpot (our marketing system of record) and Salesforce (our sales system of record). - Comfortable building automations across low-code tooling (HubSpot workflows, Salesforce, Clay, Splash, Zapier/n8n) and able to "vibe-code" lightweight internal tools and integrations. - Strong data-hygiene instincts: enrichment, deduplication, and segmentation done rigorously. - A builder's mindset - excited to create net-new automation for us, not just maintain what exists - and genuinely excited to work AI-first and dogfood ElevenLabs. LOCATION This role is remote and can be executed globally. If you prefer, you can work from our offices in London, New York, Madrid, Warsaw and many more. #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.