Marketing Operations Coordinator

Job description

Do you thrive on bringing structure, clarity and efficiency to complex marketing projects? As our Marketing Operations Coordinator, you'll work within our Global Marketing team, driving the successful delivery of marketing projects across multiple brands, markets and international stakeholders. You will act as the central operational link between internal stakeholders, our in-house design team and external agency partners, ensuring priorities, resources and timelines remain aligned. In this role, you will also lead and coordinate our in-house design team, supporting their development, workload planning and performance. Key responsibilities Workflow, Resource & Agency Management Manage the end-to-end flow of marketing requests through our project management tool (Wrike). Review incoming briefs and ensure all required information is available before work begins. Prioritize and allocate work based on business priorities, team capacity and agreed service levels. Lead, coach and coordinate our in-house designers, supporting their development, performance and workload planning. Manage internal and external resource planning to ensure balanced workloads and the successful delivery of projects on time, within scope and according to expectations. Act as the primary coordination point between stakeholders, in-house designers and agency partners. Support budget follow-up, agency management and vendor performance monitoring. Performance Management & Operational Excellence Define, track and optimize key operational KPIs, including throughput, delivery times, capacity, quality standards, and SLA performance. Build dashboards and reports that provide visibility into team performance, workload, quality metrics, and operational effectiveness Analyze operational data and translate insights into process improvements. Support the definition and implementation of service level agreements across the marketing organization. Establish and maintain quality control processes, including final reviews, to ensure marketing deliverables consistently meet brand, content and production standards. Identify opportunities to improve efficiency through automation, AI and digital tools. Systems & Process Management Define, document and continuously improve marketing processes and workflows. Support and optimize marketing platforms (Wrike, Kadanza); liaise with the Communications team on Hub Spot-related workflows. Ensure process consistency, data quality and user adoption across systems. Coordinate translation and localization workflows to ensure timely delivery. Bachelor's degree combined with a minimum of 4-5 years' experience in marketing operations, creative operations, traffic management, or resource/project management within a full-service marketing, creative or digital agency environment. Strong understanding of workflow management, resource planning, and operational processes. Analytical skills with experience using KPIs and reporting to drive improvements. Experience with project management platforms (e.g. Wrike), including resource planning, workload management, capacity forecasting and the coordination of creative or production workflows. Strong stakeholder management, communication and people leadership skills. Interest in automation, AI, and digital productivity tools. Fluent in English. We offer you A key operational role with visible impact on global marketing performance and effectiveness. The opportunity to lead and coordinate an in-house design team while collaborating with external agencies worldwide. A dynamic and international working environment with ambitious growth plans. Hybrid working opportunities, combining collaboration at our Hemiksem headquarters with flexibility to work from home. Continuous learning and development opportunities. A competitive salary package complemented by a broad range of extra-legal benefits. Why join Wolf Oil Corporation? At Wolf Oil Corporation, you'll join a growing international organization where entrepreneurship, collaboration and innovation are at the heart of everything we do. This role offers a unique opportunity to shape and professionalize marketing operations within the global marketing team while working with a diverse network of internal stakeholders, creative specialists and agency partners. Our products We produce lubricants for all sorts of applications, from passenger cars to bikes and even construction machines, at our HQ in Hemiksem, Belgium. We blend these products in bulk as well as for our own two brands, Wolf and Champion. Thanks to the high quality of our products, we managed to engage in premium partnerships like WRC and Junior WRC, BMW EWC, Bud Racing,... Our Way of Working At Wolf Oil Corporation, our dynamic, innovative, and open structure reflects our values of being connected , committed to excellence , and entrepreneurial . This adaptability allows us to navigate the ever-changing realities of the industry with confidence. Like the essential flow of lubricants in an engine, our energy and teamwork drive us to go the extra mile, time after time. As an organization We prioritize co-creation and teamwork , reflecting our belief in being truly connected. We maintain an agile and open approach, minimizing focus on hierarchy. We stay attuned to the world around us, fostering authentic, long-term business relationships. Our colleagues Embody an entrepreneurial and adventurous spirit. See change as a catalyst for growth, embracing innovation. Share a can-do mentality , ready to roll up their sleeves when needed. Work pragmatically, both as individuals and in teams, staying committed to excellence in everything they do. Wolf Oil Corporation is an independent lubricants company with a global footprint, serving customers in more than 130 countries worldwide. We specialize in bringing our customers tailored, technology-enhanced lubricants that make engines better, faster, greener and cleaner.