Marketing Operations Manager

Job description

ABOUT CANALS Canals builds software for wholesale distributors, helping them operate more efficiently through automation and AI. Our customers are the companies responsible for moving the materials that power the real economy; electrical supplies, plumbing products, roofing materials, HVAC equipment, and more. Every day, thousands of people rely on Canals to help process orders, manage purchasing, handle accounts payable, and streamline critical business workflows. We're a profitable, rapidly growing company with a team of roughly 100 people distributed across North and South America. We care deeply about building great products, hiring exceptional people, and creating an environment where talented individuals can do the best work of their careers. THE ROLE The Marketing Operations Manager will play a key role in the efficient operation of the entire marketing team, from events to email campaigns, product launches, and strategic decisions. As our marketing team and activities grow, we’re looking for someone to take ownership of the data we need to run targeted programs and track their effectiveness, ensuring it is clean, complete, and up-to-date. In addition, this role will support reporting and analysis for the broader go-to-market team, including Sales and Customer Success. The ideal candidate combines technical execution with strategic thinking to plan for measurement and analysis needs. If you love drilling into the data, ensuring the CRM stays clean, and optimizing processes, this could be the role for you. WHAT YOU'LL DO - Own the marketing data strategy and tech stack to enable targeted, personalized campaigns and performance reporting, balancing data requirements and efficiency - Gather, clean, enrich, and integrate data from multiple sources (databases, spreadsheets, analytics tools, ad platforms, etc.) into Hubspot, ensuring accuracy and consistency - Set up and manage the flow of data between Hubspot and other tools, e.g., sales automation, ABM platforms, for timely action - Research, vet, and manage data sources and tools to support programmatic campaign ideas and improve efficiency - Identify relevant trends and performance drivers, support the measurement of campaigns and experiments, and provide recommendations to improve results - Provide analysis to inform strategic projects, such as TAM identification and segmentation, sales territory creation, and pipeline modeling - Maintain CRM data hygiene, workflow automations, and reporting dashboards for marketing and sales WHAT YOU'LL BRING - Typically, 4+ years of experience in data management, marketing/revenue operations, or a related field, preferably at a B2B SaaS early-stage startup - Expert, hands-on proficiency in Hubspot CRM, automation and reporting tools - Working familiarity with technical integration options, e.g., APIs, webhooks, and demonstrated collaboration with Engineering teams on integrations and automation - Curious, structured, and proactive thinker who thrives on bringing order to complexity and enabling data-driven marketing at scale - Strong analytical and problem-solving abilities, with a keen eye for detail - Proven ability to work collaboratively in a fast-paced, dynamic environment WHY JOIN CANALS We're building software that solves real problems for an industry that keeps the world running. Our customers rely on our platform every day to operate their businesses. We've found strong product-market fit and continue to grow quickly, creating opportunities for people who want to have a meaningful impact on the trajectory of a company. We believe great people build great companies. That's why we invest heavily in hiring, development, and creating an environment where talented individuals can do the best work of their careers. You'll work alongside ambitious, thoughtful teammates who care deeply about what they do, challenge each other directly, and have a lot of fun along the way. We value ownership, transparency, and continuous improvement. Good ideas can come from anywhere, and people are trusted to make things happen. We're remote-first, flexible, and distributed across North and South America, bringing together talented people from a wide range of backgrounds and experiences. Canals.ai is an equal opportunity employer. In addition to EEO being the law, it is a policy that is fully consistent with our principles. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, religion, color, national origin, sex, sexual orientation, gender identity, genetic information, pregnancy or age.