Marketing Project Coordinator

Job description

Associated Students Inc., CSUF provides student development opportunities through leadership, volunteer, and employment experiences. In addition, the Associated Students provides campus community members with important social, cultural, and recreational opportunities, as well as, a wide range of programs and services. Job Title: Marketing Project Coordinator Comparable: Administrative Support Coordinator II Department: Marketing, Communication, and Design Direct Supervisor: Associate Director of Marketing, Communication & Design Summary: The Marketing Project Coordinator coordinates the operational workflow of the Marketing, Communication & Design (MCD) department by coordinating project intake, timelines, and production logistics across marketing campaigns and communications initiatives. Reporting to the Associate Director of Marketing, Communication & Design, this role ensures projects move efficiently through the department by organizing requests, tracking deliverables, maintaining timelines, and coordinating operational processes between ASI departments and the MCD team. The Marketing Project Coordinator coordinates project timelines, production schedules, and workflow processes with MCD’s creative leads—the Design & Production Manager, Digital & Social Media Manager, and Communications Coordinator—to support the successful execution of marketing campaigns, communications projects, promotional production, and workflow operations. This role is responsible for monitoring workflow progress, identifying project delays or operational challenges, and communicating status updates and workflow concerns to department leadership. Essential Duties and Responsibilities: Project Intake and Workflow Coordination • Coordinate incoming marketing and communications requests and route projects to appropriate department leads for review and direction. • Review requests and coordinate with the Associate Director to determine project scope, priorities, and timelines. • Organize projects and tasks within the department’s project management platform (Basecamp). • Track project timelines based on timelines, deadlines, and deliverables across multiple campaigns and initiatives. • Coordinate project kickoff meetings for major campaigns and initiatives. • Monitor project timelines and follow up with departments and stakeholders to ensure timely submission of materials, approvals, and deliverables. • Identify workflow bottlenecks, missed deadlines, or approval delays and communicate issues to the Associate Director and department leads. • Maintain project status tracking and provide regular workflow updates to department leadership regarding project progress, priorities, and operational needs. • Follow up with departments and stakeholders to ensure timely submission of materials, approvals, and deliverables. Campaign Coordination • Coordinate multi-channel marketing campaigns across design, digital media, and communications areas. • Track campaign deliverables to ensure timelines and handoffs remain on schedule. • Maintain campaign timelines and production schedules. • Coordinate workflow communication across MCD functional areas to support timely project completion. • Escalate production delays, scheduling conflicts, or workflow issues to department leadership as needed to support timely project completion. Department Liaison and Collaboration • Serve as an operational liaison between ASI department and MCD regarding project timelines, approvals, deliverables, and communication needs. • Gather project details and ensure marketing requests include required information for production and implementation. • Coordinate project approvals, updates, and workflow communication between departments and MCD. • Follow up with departments and project stakeholders regarding outstanding approvals, missing materials, or delayed responses impacting project timelines. Promotional Items and Production Logistics • Working with the Design & Production Manager and student staff, the Marketing Project Coordinator will: • Coordinate the ordering and production of promotional materials and printed items. • Facilitate vendor communication to gather quotes and production specifications, and delivery timelines. • Coordinate order placement, delivery schedules, and distribution timelines. • Ensure promotional items meet brand standards and design specifications. Purchasing and Budget Coordination • Gather vendor quotes and production estimates for marketing materials and promotional items. • Prepare purchasing documentation and coordinate submission of purchase requests as needed. • Track orders and maintain documentation related to marketing purchases. • Coordinate invoice documentation and provide purchasing information to the Associate Director for approval and finance processing. Collaboration with Creative Teams • Work closely with MCD department leads to coordinate project intake, workflow communication, production timelines, and operational support for marketing campaigns and communications projects. • Monitor project workflows and identify operational inefficiencies, communication gaps, scheduling conflicts, or recurring production challenges. • Provide workflow status updates and operational recommendations to department leadership to support efficient project delivery and departmental effectiveness. • Support the development and maintenance of workflow standards, tracking systems, and project coordination procedures across the department. • Assess workflow efficiency, project turnaround times, and operational processes to identify opportunities for improved coordination and project delivery. Supervisory Duties: Directly Supervises: None Minimum Education and Experience Requirements: • Bachelor's degree from an accredited four-year college or university. • Degree in project management or operations-related disciplines, marketing, business administration, communications, public relations, event management, or organizational leadership. Preferred Education and Experience: • Experience coordinating marketing campaigns, communications initiatives, or events. • Experience working with project management platforms such as Basecamp, Asana, Monday, or similar tools. • Experience coordinating vendor relationships or production logistics. • Experience working in higher education, nonprofit, or student-focused environments. Knowledge, Skills, and Abilities • Strong organizational and time management skills. • Ability to manage multiple projects simultaneously and track deadlines. • Excellent written and verbal communication skills. • Ability to work collaboratively in a team environment. • Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines effectively. • Proficiency in basic computer skills for data entry, record-keeping, and potentially using relevant software (e.g., inventory management). • Ability to build positive relationships with staff, volunteers, community partners, and university departments. • Ability to work effectively with people from diverse backgrounds and perspectives. • Ability to adapt to changing situations and unexpected challenges. • Ability to manage time effectively to meet deadlines, juggle various tasks, and prioritize effectively. Core Competencies: • Project Coordination & Workflow Management • Communication & Collaboration • Organizational Skills & Attention to Detail • Customer Service & Stakeholder Support • Time Management & Prioritization • Teamwork & Cross-Functional Coordination • Adaptability & Problem Solving • Operational & Administrative Support • Technology & Project Management Systems • Workflow Accountability & Operational Coordination Additional Requirements: Work Environment: • Work is primarily performed in an office setting with extended computer use. • Occasional exposure to varying indoor/outdoor environments. • Interaction with a wide range of stakeholders. • Participation in off-campus or after-hours events, meetings, or retreats may be required. Typical Physical and Mental Requirements: • Sitting and standing for extended periods: The role involves significant computer work and meetings, requiring sustained sitting or standing. • Walking and climbing stairs: Moving around the campus, attending events, and potentially using stairs regularly. • Lifting and carrying moderate weight: This could include lifting and carrying materials for presentations, events, or production activities no more than 50lbs. • Dexterity and fine motor skills: Operating computer equipment, handling small objects, and performing tasks requiring hand-eye coordination. • Visual and auditory acuity: Effective communication and interaction in various settings require good vision and hearing. • We are committed to working with qualified individuals with disabilities to identify and implement reasonable accommodation that would allow them to perform the essential functions of the job. If you have a disability and require accommodation to perform the essential functions of this job, please notify the hiring manager during the application process or upon accepting an offer of employment. Special Requirements • Employment will be contingent on a satisfactory employment history and criminal background investigation. • May be required to drive occasionally as needed. Valid driver’s license and current auto insurance must be on file at all times and must meet CSURMA driving standards. • Required to be a Mandatory Reporter and sign ASI Mandatory Reporter Form. The Associated Students Inc., CSUF is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information or any other status protected under federal, state, or local law.