MBS ASPIRE, Hospitality Transportation

Job description

WE TAKE YOU ABOVE BEYOND Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands. Job Summary At Marina Bay Sands, Transportation is more than moving guests — it is about creating seamless journeys and unforgettable first impressions. From the moment a guest arrives to the time they depart, our Transportation team ensures every detail is orchestrated with precision, care, and warmth. This department is the gateway to luxury hospitality, setting the tone for exceptional experiences that define our brand. Upon successful completion and performance review, ASPIRER may be placed into a junior leadership role. Job Responsibilities Transportation – Master the art of luxury mobility by ensuring seamless guest transfers, precise scheduling, and uncompromising safety standards for a world-class hospitality experience. Learn the essentials of luxury mobility — from fleet management to guest transfer logistics. Gain deep knowledge of limousine fleet operations, luxury vehicle features, and integrated systems that keep our service running smoothly. Create unforgettable journeys for VIP and high-profile guests through professional etiquette, personalized service, and attention to detail. From replenishing amenities to fulfilling special requests, you’ll ensure every ride is flawless. Play a key role in smooth operations by supporting scheduling and dispatch to ensure punctual, world-class service. Understand the importance of maintaining accurate trip logs, fuel usage records, and incident reports while mastering Limousine Integrated and Queue System procedures. Gain practical exposure to compliance and safety standards that underpin world-class hospitality. Valet Services – Deliver world-class valet experiences with precision, confidence, and a commitment to innovation and safety. Create unforgettable first impressions by delivering premium valet experiences. Develop confidence and precision in vehicle handling and service etiquette. Drive innovation by observing and contributing to process improvements for efficiency and safety. Airport Meet & Greet – Be the face of Marina Bay Sands by delivering warm welcomes, coordinating flawless transfers, and managing guests and VIP experiences with discretion and professionalism. Be the face of Marina Bay Sands — welcome guests with warmth and professionalism. Coordinate like a pro with transportation and concierge teams for flawless transfers. Handle VIP arrangements with discretion, showcasing your ability to manage high-touch experiences. Administration and Accounts – Build strategic and analytical skills by supporting budgeting, vendor management, data-driven decisions, and process improvements that shape sustainable, world-class hospitality transportation operations. Gain exposure to budgeting, cost control, and vendor management. Learn how data drives decision-making and service excellence and turn data into decisions by assisting with P&L budgeting and reporting, scheduling and operational analysis. Contribute to process improvement and sustainability initiatives. Engage with leaders by attending departmental meetings and supporting strategic projects. Supervisory Exposure – Gain exposure in leading teams and optimizing operations, go Above Beyond to elevate service standards and create exceptional guest experiences. Review manpower allocation and optimize scheduling for operational efficiency. Lead with confidence by conducting pre-shift briefings and sharing updates on promotions and service standards. Ensure world-class quality through service audits aligned with Forbes Travel Guide standards. Shape the guest experience by recommending initiatives that elevate service and efficiency. Build relationships by maintaining accurate guest profiles and responding to feedback with professionalism. Inspire others — mentor junior team members, facilitate learning opportunities, and foster an inclusive, positive work culture. Development Outcomes 1. Operational Expertise Gain in-depth insights into hospitality transportation logistics and guest mobility services. 2. Leadership Skills Build confidence and capability in managing teams and driving service excellence. 3. Guest-Centric Mindset Learn to anticipate and exceed guest expectations through personalized service. 4. Business Acumen Understand financial, administrative, and resource optimization strategies. 5. Innovation and Process Enhancement Contribute creative ideas and lead initiatives that enhance efficiency and elevate luxury standards. Job Requirements Education & Certification Diploma or Degree undergraduate in your final year of study in any discipline; or a recent graduate Experience Less than 2 years of working experience Other Prerequisites Ambitious, forward-thinking, with leadership potential and a growth mindset Collaborative, confident, and thrive in dynamic team environments Curious and adaptable, with a desire to learn across diverse functions Driven by excellence and take pride in delivering exceptional service Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.