MD - Chief Controls Officer - Technology, Cyber & Resilience

Job description

Job Description Purpose of the role To assess the integrity and effectiveness of the banks internal control framework to support the mitigation of risk and protection of the banks operational, financial, and reputational risk. Accountabilities Knowledge of business areas, products, processes and platforms to be able to assess risk Collaboration with various stakeholders across the bank and business units to improve overall control effectiveness through detailed documentation of control assessments, procedures, and findings. Identification and investigation of potential weaknesses and issues within internal controls to promote continuous improvement and risk mitigation aligned to the bank’s control framework, prioritised by its severity to disrupt bank operations. Development of reports to communicate key findings from risk assessment including control weaknesses and recommendations to control owners, senior management, and other stakeholders. Execution of reviews to determine the effectiveness of the bank's internal controls framework aligned to established and evolving policies, regulation, and best practice. Implementation of adherence to the Barclays Controls Framework and set appropriate methodology of assessing controls against the Controls Framework. Managing Director Expectations To manage a large, complex or diverse function and take accountability for the strategic direction of the function to significantly strengthen successful and efficient businesses and contribute to the strategic initiatives of the Barclays Group Lead and mentor high performing teams and embed a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects, act as a profound technical expert and thought leader, Identifying new and innovative/ground breaking ways of working. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions. Drive and achieve overall success and / or competitiveness of a business division by influencing senior leaders and committees. Strategically assess and manage risks to protect the business division / function and growth. Influence company policy and develop functional procedures in conjunction with senior leaders / strategic positions across the business. Demonstrate interpretative thinking for innovative solutions in complex situations and conceptual thinking in completely new situations. Exercise management authority to make significant / complex business and strategic decisions that impact the Barclays Group, business division or function. Negotiate with and influence stakeholders at a senior level both internally and externally and foster growth for Barclays business. Mandated as the business division/ functional spokesperson or representative to external bodies and shapes the public image of Barclays. Demonstrate exceptional knowledge of how business divisions and functions integrate with the Group to achieve the overall business objectives alongside industry theories and practices within own discipline. Maintain broad and comprehensive functional expertise and significant product knowledge. Accountable for the control and governance agenda of the business division / function. Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays. All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave. Role Specific Responsibilities Accountable for solving enterprise-wide, complex and ambiguous control challenges, often spanning multiple risk domains and without established precedent Authoritative expertise across technology risk, cyber security and operational resilience, and how these interconnect to protect Barclays’ operational integrity, customer outcomes and regulatory standing Sets the enterprise control strategy for Technology, Cyber and Resilience, aligned to Group priorities Shape future control strategy, including control simplification, automation, reporting transformation and business-aligned risk insight Leads a globally distributed organisation (~100 colleagues) through a director-led structure spanning control partnering, risk category leadership and enabling capabilities The role has significant enterprise impact, shaping the effectiveness of Barclays’ control environment across Technology, Cyber and Resilience - areas fundamental to the safe and resilient operation of the bank Role Specific Requirements Deep, enterprise-level mastery of first line risk and control leadership, with ownership of the end-to-end Technology, Cyber and Resilience control environment. This includes setting the expectations, governance and assurance approach for proactive risk identification across technology, cyber, resilience and insider threat domains, ensuring emerging threats, control weaknesses and systemic vulnerabilities are identified early, escalated clearly and translated into prioritised action End-to-end control domain leadership, ensuring control design, standards, metrics, issue management, regulatory remediation and resilience obligations operate as a single, coherent system rather than discrete activities Credibility as a former senior technology leader, ideally with CIO-level experience, bringing the practical judgement to challenge technology delivery, cyber risk, resilience readiness and transformation plans from both a business and control perspective