MDM Technical Architect (Remote)

Job description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a [public benefit corporation](https://medium.com/@peter.gassner/public-benefit-corporation-pbc-486e1e9508a6) (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a [Work Anywhere](https://careers.veeva.com/work-anywhere/) company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in [transforming the life sciences industry](https://www.youtube.com/watch?v=TaPSP8cCSKY&ab_channel=Forbes), committed to making a positive impact on its customers, employees, and communities. ### The Role Veeva Network is a comprehensive Master Data Management (MDM) solution that helps life sciences companies manage critical product and customer data. Veeva OpenData is a customer reference database offering access to more than 16 million healthcare professional and organization profiles. Our solutions enable faster go-to-market and more informed customer engagement across the commercial landscape. As our client base continues to expand, we are seeking a highly skilled MDM Technical Architect to lead complex enterprise-level implementations across Veeva Network and OpenData. You will work closely with commercial life sciences customers to design, implement, and optimize robust MDM architectures. This role requires a blend of strategic thinking, deep technical expertise, and strong communication skills to guide customers through their data transformation journey. ### What You’ll Do - Design and deliver MDM architectures using Veeva Network, covering data modeling, integration, governance, and data quality - Own project delivery for enterprise clients, from initial scoping through deployment and post-go-live support - Collaborate with business and technical stakeholders to capture requirements and translate them into scalable solutions - Create detailed technical documentation, including data models, architecture diagrams, and integration specifications - Provide technical leadership and mentorship to internal teams and implementation partners - Support change management activities to drive adoption of MDM best practices - Build and maintain trusted relationships with customer stakeholders - Contribute to internal initiatives to continuously improve service quality and delivery frameworks ### Requirements - 5+ years of experience in MDM, data integration, and data governance within complex enterprise environments - Strong consulting background with proven ability to architect and implement MDM solutions - Hands-on experience with platforms such as Veeva Network, Informatica MDM, Reltio, or similar - Deep expertise in data modeling, data quality, integration technologies (SOAP/REST), and governance methodologies - Familiarity with CRM ecosystems and enterprise data domains (e.g., customer, HCP/HCO, product) - Excellent verbal and written communication skills in English, with the ability to engage both technical and business audiences - Ability to work independently in a fully remote environment across multiple assignments - Willingness to travel as needed ### Nice to Have - Experience working in the Pharmaceutical, Biotech, or Consumer Health sectors - Familiarity with OpenData and integration of third-party reference data - Certification from a CRM or MDM software vendor - Hands-on experience with data warehousing concepts, SQL, ETL tools, or web services technologies - Exposure to integration frameworks, user authentication methods, or batch data processes - Additional European language(s) ### Interviewing with Veeva We value your time and believe in a transparent hiring process. Here is the process you can expect. - Follow the application process and submit your resume. - Within 3 days, you will receive a link to a personality assessment administered by a third party. - Once you complete the assessment, our team will review your full application package and follow up via email with our decision. - If moving to the interview stage, the process is as follows: 1. A conversation with the hiring manager 2. A practical case exercise 3. A final conversation with our group's Senior Leader. - Once all interviews are complete, the manager will be in touch with a final decision. ### Perks & Benefits - Annual allocations for charitable contributions - Fitness reimbursement - Work anywhere