ME00669-Systems Administrator 2

Job description

Job Summary Seeking a System Administrator to support the implementation, operation, troubleshooting, and maintenance of enterprise IT systems and infrastructure The successful candidate will provide day-to-day administration, monitoring, problem resolution, and escalation support across client/server, storage, network, and operating system environments This role also requires experience with DevOps and cloud infrastructure automation using Ansible, AWS, and Terraform Primary Responsibilities Implement, administer, troubleshoot, and maintain IT systems and supporting infrastructure Manage system infrastructure and operational processes associated with enterprise IT environments Monitor and support client/server systems, storage platforms, network devices, mobile devices, and related technologies Provide Tier 1 Help Desk and Tier 2 escalation support, including problem identification, diagnosis, resolution, and documentation Escalate technical issues as required and communicate status to agency management and internal customers Support dispatch and resolution of hardware and system problems and remain engaged through problem closure Configure, administer, and maintain UNIX and Windows operating systems Install and load operating system software, patches, and updates Troubleshoot operating system, application, hardware, storage, and network-related issues Maintain system integrity, reliability, availability, and performance Configure and maintain network components and associated system interfaces Implement operating system and infrastructure enhancements to improve reliability and performance Develop and maintain automated configuration and deployment processes using Ansible Support AWS cloud infrastructure and services Develop and maintain Infrastructure-as-Code solutions using Terraform Support system monitoring, logging, alerting, incident response, and root-cause analysis Maintain system documentation, configuration records, operating procedures, and troubleshooting guides Collaborate with systems, network, cybersecurity, software, and mission teams to resolve technical issues Required Qualifications Must have active Top Secret/SCI clearance with NSA Full Scope Polygraph Demonstrated experience administering and supporting enterprise IT systems Experience with Windows and UNIX/Linux operating systems Experience troubleshooting client/server, storage, network, and hardware environments Experience providing Tier 1 and Tier 2 technical support Experience with system monitoring, problem diagnosis, escalation, and resolution Experience with Ansible for configuration management and DevOps automation Experience supporting AWS environments Experience using Terraform for infrastructure provisioning and configuration Strong troubleshooting, communication, and customer-support skills DoD 8570 Information Assurance Technical (IAT) Level I or higher compliance is required Desired Qualifications Experience with Infrastructure as Code and automated provisioning DevOps or DevSecOps environments AWS cloud administration and operations Configuration management and automated deployment System performance tuning and reliability engineering Enterprise monitoring and logging platforms Scripting and task automation Experience supporting highly available or mission-critical systems Exempt hourly position. 11 paid holidays, minimum of 3 weeks PTO, company sponsored group medical plan, company paid dental, vision, life insurance, and STD/LTD plans. Salary is dependent upon the candidate’s experience and qualifications. Momentum Engineering, Inc. fosters an employee-centric culture. Our strength lies in our people. With a high percentage of employees holding advanced degrees in engineering, computer science, and related disciplines, we bring deep technical expertise to every mission. Our team includes professionals with security clearances and full-scope polygraphs, ensuring trusted, secure support for the most sensitive national security initiatives. Additionally, our workforce is equipped with industry-leading certifications, demonstrating a commitment to continuous learning and excellence. Most importantly, our exceptional employee retention rate reflects a culture of professional growth, mission focus, and dedication—ensuring long-term stability and expertise for our customers’ critical needs.