MECCA Chadstone - Zone Manager (3IC)

Since our beginnings in 1997, MECCA has redefined the beauty landscape in Australia and Aotearoa (New Zealand), leading in retail innovation and delivering the ultimate beauty experience. Our goal has remained the same since the beginning - to help our community look, feel, and be their best. And now, we're building something special at Chadstone – our existing MECCA Chadstone stores are coming together into one extraordinary new destination, and we’re looking for the team to help bring it to life. MECCA Chadstone will be our most significant opening since MECCA Bourke Street. It’s a 2,000 sqm destination bringing the very best of beauty, wellness and expertise into a single immersive space. Think MECCA Perfumeria with Scentsorium, MECCA Aesthetica with clinical treatments and skin consultations, MECCA Apothecary, Josh Wood Hair salon, plus more than 200 brands and over 50 services. We're looking for people who are passionate about beauty, who take pride in what they do, thrive in a fast-paced environment, and find joy in helping customers look, feel and be their best. Day-to-day responsibilities: As a Zone Manager (3IC), you will work on a part-time basis. This may inclu de shifts across late night and weekend peak trade. Support the Management Team to deliver exceptional customer experiences in your store. Lead from the front; drive success in your store through strong communication and upskilling the team. Engage and motivate the store team to meet KPIs and uphold MECCA’s values. What you’ll bring to this role: Prior experience in successfully leading large retail teams. A true passion for exceptional customer service, going above and beyond for our customers to create MECCA-magic moments. Confidence in providing feedback to develop and coach team members. Life as a Zone Manager at MECCA: World-class education opportunities with MECCAversity; Zone Manager summits. Opportunities to earn more with our monthly performance bonus program. Generous discount to spoil yourselves and your immediate family, as well as a generous product allowance, subject to company policy A competitive parental support program, including ongoing superannuation payments while on parental leave. More than skin deep: At MECCA, we're committed to being a force for good – within and beyond the beauty industry. Through our sustainability program, MECCA M-PACT , we’re transforming our business by building environmental and social sustainability-focused thinking into our operations – from our products and footprint to our brands and suppliers. We believe that beauty has the power to change lives. Through our social change movement, MECCA M-POWER , we support a group of over 20 incredible organisations dedicated to creating a future where the next generation can thrive. We strive to fight for women by ensuring their access to education, improving their health, safety and well-being, empowering female-led businesses, supporting women to become financially secure and independent and elevating women's voices in politics and public life. Join us, and together we can make the world over. To learn more about life at MECCA Brands, please visit