Responsibilities: Manage and oversee field service operations for the Air Conditioning, Mechanical Ventilation, and HVAC industry in the North region. Lead a team of field service technicians and support staff to ensure efficient and timely service delivery. Develop and implement service strategies to meet customer satisfaction and business objectives. Monitor and analyze key performance indicators to identify areas for improvement and optimize service performance. Collaborate with cross-functional teams, including sales and engineering, to ensure seamless service delivery and customer satisfaction. Handle customer escalations and resolve issues in a timely and satisfactory manner. Ensure compliance with health, safety, and environmental regulations and industry standards. Provide technical support and guidance to the field service team and customers. Stay updated on industry trends and technological advancements in ACMV/HVAC systems. Requirements Diploma or Degree in Engineering or related field. Minimum 5 years of experience in field service operations within the ACMV/HVAC industry. Strong knowledge of ACMV/HVAC systems and equipment. Experience in managing a team of field service technicians. Excellent leadership and communication skills. Customer-focused mindset and ability to build and maintain relationships. Strong problem-solving and analytical skills. Ability to work in a fast-paced and dynamic environment. Valid driver's license. Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.EA License No: 13C6305Reg. No.: R1874608For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.
Responsibilities:
- Manage and oversee field service operations for the Air Conditioning, Mechanical Ventilation, and HVAC industry in the North region.
- Lead a team of field service technicians and support staff to ensure efficient and timely service delivery.
- Develop and implement service strategies to meet customer satisfaction and business objectives.
- Monitor and analyze key performance indicators to identify areas for improvement and optimize service performance.
- Collaborate with cross-functional teams, including sales and engineering, to ensure seamless service delivery and customer satisfaction.
- Handle customer escalations and resolve issues in a timely and satisfactory manner.
- Ensure compliance with health, safety, and environmental regulations and industry standards.
- Provide technical support and guidance to the field service team and customers.
- Stay updated on industry trends and technological advancements in ACMV/HVAC systems.
Requirements
- Diploma or Degree in Engineering or related field.
- Minimum 5 years of experience in field service operations within the ACMV/HVAC industry.
- Strong knowledge of ACMV/HVAC systems and equipment.
- Experience in managing a team of field service technicians.
- Excellent leadership and communication skills.
- Customer-focused mindset and ability to build and maintain relationships.
- Strong problem-solving and analytical skills.
- Ability to work in a fast-paced and dynamic environment.
- Valid driver's license.
Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.
EA License No: 13C6305
Reg. No.: R1874608
For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.
Recruiting with Passion, Connecting the WorldTalent Trader Group proudly showcases a track record of successful placements across diverse sectors, underscoring our versatility and expertise in meeting client needs. Founded in 2012, our firm is built on the principle that mid-management roles are crucial to the success of any organization. This belief has guided our specialization in the placement of these essential professionals, positioning us as one of Singapore’s premier recruitment agencies for mid-management positions.Fueling careers with passion, bridging global talents and opportunities to foster growth and innovation in a connected world
Recruiting with Passion, Connecting the World
Talent Trader Group proudly showcases a track record of successful placements across diverse sectors, underscoring our versatility and expertise in meeting client needs.
Founded in 2012, our firm is built on the principle that mid-management roles are crucial to the success of any organization. This belief has guided our specialization in the placement of these essential professionals, positioning us as one of Singapore’s premier recruitment agencies for mid-management positions.
Fueling careers with passion, bridging global talents and opportunities to foster growth and innovation in a connected world
