Media Technology Specialist

Job description

A great experience starts with you! Join our team to help create and develop the future of live entertainment and sports in Orange County! Once you've had a chance to explore our current open positions, apply to the ones you feel best suit you, as an applicant, you can always see your application status in your profile. Mission: To be a place where the everyday becomes extraordinary - and the potential is unlimited. Where every experience can change you Vision: We are the gathering place of Orange County Values: Be Safe | Do the Right Thing | Be Generous | Include Everyone | Make it Easy | Be Bold Job Title: Media Technology Specialist Pay Details: The starting hourly rate range for this position is $30.00 to $36.00 per hour. The actual hourly rate offered will take internal value, peer equity, job-related factors, and other organizational considerations into account. The Media Technology Specialist supports the day-to-day operation of the Remote Operations Center (ROC), with a focus on digital signage and media systems throughout the OCVIBE district. This includes support for Triple Play/IPTV, Daktronics, broadcast control room, and master control room video systems. The position works closely with the Senior Manager of Operations, Media Technology Manager, and other facility leaders to support operational objectives and overall ROC functionality, while helping maximize the guest experience through reliable and engaging digital displays in and around Honda Center and across the district.​​ Responsibilities Assist operations departments in maintaining digital menu and IPTV/Triple Play systems, including troubleshooting network, power, and media content issues Maintain working knowledge of multimedia and data resources as they relate to and integrate with Triple Play, Daktronics, Ross XPression, Ross Acuity, Evertz DreamCatcher, and associated video playback, media management, and archive systems Serve as an event-day operator for Triple Play, the broadcast control room, and Daktronics displays as needed, including performing quality checks of playback systems and displays prior to each event Support Corporate Partnerships, Media Relations, and Special Events Marketing with one-off activations and events requiring Triple Play or broadcast control room integration Coordinate with the Food & Beverage Department to ensure digital menus are functioning properly and displaying accurate pricing, including menu reconfiguration as needed Partner with Sponsorship, Production, and Marketing teams to ensure the proper display of time-sensitive content Troubleshoot playback and capture issues across digital display and capture systems Assist with the development and execution of special events and theme days as requested Stay current on industry trends and recommend system modifications, upgrades, or purchases to support a modern, high-quality guest experience Qualifications High School diploma or equivalent Bachelor’s Degree preferred Minimum of 2 to 3 years of experience working in a live entertainment environment Experience with Media Asset Management systems, metadata, and media delivery software Knowledge of Photoshop, After Effects, and NLE programs required to assist with content creation and troubleshooting media playback issues Strong knowledge of Codecs associated media files Excellent communication skills, both written and verbal Comfortable with heights, climbing ladders, scaffolding, and occasionally walking up to 6-7 miles in a day Able to work a flexible schedule, including evenings, weekends, and some holidays as required Able to multitask while meeting deadlines in a fast-paced environment Must be able to work in a team-oriented and creative environment Able to work independently with minimal supervision while meeting all timelines Able to assist with troubleshooting, configuring, and maintaining media playback systems, including knowledge of Windows OS and Excel Able to work in fluctuating temperatures Able to work in an open-office facility Knowledge, Skills and Experience Education - High School Diploma or Equivalent Experience Required – 2+ Years This position is on-site. Company: OC Sports & Entertainment, LLC Our Commitment: We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, medical condition or any protected category prohibited by local, state or federal laws. We are firm believers that diversity and inclusion among our team members are critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Thanks for your interest in becoming part of OCVIBE!