Medicaid Representative

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Closing Date: 09/22/2026 Type of Position: Clinical Staff - Nursing Job Type: Regular Work Shift: Day Shift (United States of America) Sponsorship Available: No Institution Name: University of Arkansas for Medical Sciences The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. UAMS offers amazing benefits and perks ( available for benefits eligible positions only ): Health: Medical, Dental and Vision plans available for qualifying staff and family Holiday, Vacation and Sick Leave Education discount for staff and dependents (undergraduate only) Retirement: Up to 10% matched contribution from UAMS Basic Life Insurance up to $50,000 Career Training and Educational Opportunities Merchant Discounts Concierge prescription delivery on the main campus when using UAMS pharmacy Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button. The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment. All application information is subject to public disclosure under the Arkansas Freedom of Information Act. For general application assistance or if you have questions about a job posting, please contact Human Resources at . Department: ICE | CORE PA Medicaid Enrollment Department's Website: Summary of Job Duties: The Medicaid Representative will verify and process Medicaid cases, analyze patient responsibility, prepare budgets, and document case outcomes. The Medicaid Representative will obtain a broad knowledge of Medicaid categories and the ability to learn and determine eligibility for at least twenty Medicaid categories; He/she will utilize knowledge of DHS programs and UAMS internal programs, and obtain a comprehensive understanding of Medicaid policies and procedures with the ability to perform the requirements associated with the Medicaid Enrollment team and perform other duties as assigned. Qualifications: Minimum Qualifications: High School Diploma One year of experience in a healthcare revenue cycle setting preferably in a hospital/facility setting in patient billing, registration or relevant area Two years of experience or training in customer service, healthcare, or related field Successful completion of DHS Medicaid Enrollment Clerical System training within one (1) year of hire date. Ability to follow oral and written instructions and communicate with others effectively. Strong computer/basic keyboard skills, telephone skills and general knowledge of office machines including printers. Excellent custom er relations skills Preferred Qualifications: Bachelor’s with an emphasis in health/business related field preferred or commensurate work experience. Associate Degree or two years of college. Two year of Medicaid enrollment experience or experience in insurance related to healthcare. CHAA certification (Certified Healthcare Access Associate) Understanding Medicaid/DHS –comprehensive knowledge. Comprehensive understanding of regulatory and compliance organizations/agencies. Additional Information: Job Requirements: Processes Medicaid cases in the most efficient and cost effective method. Evaluates existing programs and systems and continues to seek personal and professional growth; analyzes patients’ responsibility by understanding verification of assets, family size, liability, budget, etc.; works Medicaid cases timely, including preparing budgets as directed by DHS policy; works assigned accounts and documents the outcome and status of the Medicaid application in Epic as needed. Keys Medicaid cases into the DHS eligibility system; obtains knowledge of DHS/UAMS programs, policies, and procedures; documents and retrieves eligibility information from different data bases; reviews adult and newborn accounts in Epic that have pending applications and reviews DHS verifications; contacts patents as required to continue processing applications; assists patients and/or care providers, RNs, and social workers with self-pay patients; assist in adding adult and newborn AR DHS Medicaid applications. Acts as a resource for the Medicaid Enrollment team; develops and maintains knowledge of Medicaid/UAMS policies and procedures, maintains current knowledge of all federal and state regulatory mandates and requirements including but not limited to Medicare, EMTALA HIPAA, and Joint Commission; successfully completes annual competency tests and competency testing and training required to validate skills; interacts with and assists the public in a professional and friendly manner. Performs other duties as assigned Salary Information: Commensurate with education and experience Required Documents to Apply: Resume Optional Documents: Special Instructions to Applicants: Recruitment Contact Information: Please contact for any recruiting related questions. All application materials must be uploaded to the University of Arkansas System Career Site Please do not send to listed recruitment contact. Pre-employment Screening Requirements: Annual TB Screening, Criminal Background Check This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. Constant Physical Activity: Hearing, Sitting, Talking, Walking Frequent Physical Activity: Crouching, Feeling, Grasping, Lifting, Manipulate items with fingers, including keyboarding, Reaching, Repetitive Motion, Sitting, Talking, Walking Occasional Physical Activity: Climbing, Crawling, Feeling, Kneeling, Pulling, Pushing, Standing, Stooping Benefits Eligible: Yes