Medical Assistant

Job description

MEDICAL ASSISTANT – NEUROLOGY CLINIC Location: Round Rock, Texas Schedule: Full time, Monday–Friday POSITION SUMMARY We are looking for a Medical Assistant to support our outpatient neurology practice. You’ll play a key role in patient care, clinic flow, and care coordination while working closely with neurologists and advanced practice providers. This is a fast-paced, hands-on role where MAs are trusted and valued members of the care team. Key Responsibilities Clinic & Patient Flow Support - Prepare patient charts ahead of scheduled visits by ensuring all relevant imaging, lab results, reports, and documentation are available and accurately loaded in the medical record. - Carry forward relevant clinical information into provider templates as appropriate to support efficient and high-quality visits. - Load imaging into the RadiAnt image viewer prior to patient visits so providers can seamlessly review studies with patients. - Room patients promptly and efficiently to support on-time clinic flow. - Perform patient intake, including review of medical history, completion of required quality/MIPS questions, medication reconciliation, and collection of vital signs. - Provide clear handoff to providers prior to the patient encounter. - Turn over exam rooms between patients, ensuring rooms are clean, stocked, and ready for the next visit. Provider & Procedure Support - Prepare procedure trays as needed for in-office procedures and injections (e.g., Botox, Xeomin). - Assist providers during patient visits and procedures as requested. - Answer and manage clinical phone calls for assigned provider(s). Clinical Administration & Care Coordination - Triage provider inboxes, including patient portal messages, administrative communications, and incoming forms, routing items appropriately to providers or other team members. - Obtain prior authorizations for oral and injectable medications using CoverMyMeds and other payer portals. - Coordinate specialty pharmacy medication delivery in advance of scheduled appointments (e.g., Botox, Xeomin, other injectable therapies). - Coordinate peer-to-peer reviews between providers and insurance companies when required. - Fax orders for imaging, laboratory tests, and other services as needed. - Pre-fill FMLA, disability, and other medical forms for provider review and signature. - Draft appeal letters and supporting documentation for insurance and benefits-related denials on behalf of providers. Inventory & Medication Management - Receive medication orders and enter them into the inventory management system. - Manage medication samples, including proper storage, logging, and reordering in compliance with clinic policies. WHAT WE’RE LOOKING FOR - Medical Assistant certification or diploma (CMA, RMA, CCMA or similar) - Experience in a medical office or specialty clinic - Strong organization, multitasking, and communication skills - Comfortable working in a fast-paced environment and supporting complex patients Neurology, injections, phlebotomy, or prior authorization experience is a plus, but we will train the right person. WHY JOIN US - Monday–Friday schedule (no nights or weekends) - Competitive pay and benefits including 401k matching up to 8% - Supportive team and positive culture - Opportunity to grow as the practice expands Apply today to grow your career in specialty care.