Medical Assistant

Job description

## **About the job** The concierge practice focuses on midlife care, menopause, and sexual health, and is dedicated to delivering personalized, high-quality, patient-centered care in an elevated and supportive environment. We provide thoughtful, comprehensive care with a strong emphasis on access, continuity, and an exceptional patient experience. **Location:** West Hollywood, CA **Position Summary** The Medical Assistant plays a key role in supporting the provider in delivering exceptional clinical care while ensuring each patient feels informed, comfortable, and well-supported throughout their visit. This position is ideal for an individual who values both clinical excellence and a high-touch patient experience. **Key Responsibilities** - Assist the provider with examinations and in-office procedures, including gynecologic exams (speculum and bimanual exams), Pap smears, STI swabs, vaginal cultures, endometrial biopsy setup, and IUD insertions/removals (setup, sterile field preparation, instrument handling, and patient positioning support) - Prepare exam rooms and maintain a clean, organized clinical environment with full procedural readiness for gynecologic procedures (IUD kits, biopsy instruments, culture swabs, colposcopy setup if applicable - Perform phlebotomy and specimen collection (required) - Obtain and document vital signs and patient medical histories, including gynecologic history (cycle tracking, perimenopausal symptoms, contraceptive history, sexual health history, pelvic pain, bleeding patterns, and PMS/PMDD screening) - Educate patients on procedures, treatment plans, and follow-up care, including coordinating lab orders and assisting with specimen collection. - Manage clinical documentation within the electronic medical record (EMR) - Coordinate care and communicate effectively with front desk and administrative staff - Ensure compliance with infection control, safety protocols, and HIPAA regulations - Sterilize, process, and maintain clinical instruments and equipment - Monitor inventory and order clinical supplies as needed - Triage phone calls related to clinical questions, results, and patient concerns when appropriate **Qualifications** - Certified or Registered Medical Assistant - Phlebotomy training and hands-on experience required; preferred experience includes assisting with IUD placements, Pap smear collection, vaginal swabs, and hormone lab workflows. - Prior experience in gynecology, urology, or women’s health strongly preferred; minimum of 3+ years of experience in gynecology required. - Familiarity with Athenahealth (Athena) is a plus - Excellent bedside manner and strong patient service skills - High level of attention to detail, organization, and professionalism - Ability to thrive in a concierge-style, patient-focused environment **Compensation** $22–$25 per hour, based on experience