Medical Assistant-PACE Program-Cape Coral

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success! Benefits day 1 Schedule-Monday - Friday 8 am - 5 pm This position provides care to participants aged 55 and older in an adult day center and outpatient clinic setting following the regulations and guidelines established for PACE organizations. Qualifications: • High School Diploma or GED • Medical Assistant Certification • BLS Certification • One year of experience working with the frail elderly, long-term care population or end-of-life care preferred. Competencies: • Satisfactorily complete competency requirements for this position. Skills and Knowledge • Must possess excellent communication skills • Must be organized and have excellent time management skills • Proficient in Excel, Microsoft Office, Outlook, and electronic medical records • Must possess strong sense of professionalism, good critical thinking, creativity, flexibility, and excellent problem-solving skills • Must possess high ethical standards • Must be comfortable in self-directed daily work • Strong desire to work in a team-based model of care Responsibilities of all employees: • Represent the Company professionally at all times through care delivered and/or services provided to all clients. • Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse. • Comply with Company policies, procedures and standard practices. • Observe the Company's health, safety and security practices. • Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company. • Use resources in a fiscally responsible manner. • Promote the Company through participation in community and professional organizations. • Participate proactively in improving performance at the organizational, departmental and individual levels. • Improve own professional knowledge and skill level. • Advance electronic media skills. • Support Company research and educational activities. • Share expertise with co-workers both formally and informally. • Participate in Quality Assessment and Performance Improvement activities as appropriate for the position. Job Responsibilities • Regular collaboration with CNAs, nurses, medical providers, and other members of the interdisciplinary team to ensure patient's clinical care needs are met. • Perform administrative duties including authorizing/scheduling appointments, coordinating transportation services, performing data entry, answering telephones, ordering supplies/stocking inventory. • Coordinating with outside providers/consultants. • Perform clinical duties including taking medical histories, obtaining vital signs/rooming patients, collecting and preparing laboratory specimens, and providing medications or immunizations as directed by a provider. • Assist with transfers and scheduling of follow-up care • Screen incoming calls for referral to physicians and practitioners • Embraces and participates in quality initiatives, goal attainment, and clinical outcome process improvement activities. • Supports and demonstrates effective and professional communication with patients and family members. • Works collaboratively with the administrative and operations staff. • Gathers patient data through interview and observation. • Assists patients and families with preparation for examination. • Assists the physician or NP during examination and procedures. • Documents patient data, treatments, procedures, and patient education according to PACE specific policies. • Assists the physician or NP by acting as a liaison on behalf of the patient to schedule, provide patient with scheduling information to obtain specialty testing, and/or specialty physician consultation. • Processes incoming and outgoing calls in an independent and professional manner using sound clinical judgment. • Must be able to demonstrate the knowledge and skills necessary to provide care and have the ability to assess data appropriate to the age-specific needs of the patients on his or her assigned department and/or unit. • Demonstrates awareness of medical/legal issues, patient rights and compliance with standards of regulatory and accrediting agencies. • Practices the efficient use of supplies. • Assists business office as needed with reception, scheduling • Enter medication, laboratory and diagnostic imaging orders into the electronic medical system under direction of a provider. • Adheres and assures compliance with PACE specific policy, procedures, value statements and Commitment to Excellent standards. • Consistently demonstrates personal and patient safety practices and adherence to infection control standards outlined in PACE policies. Compensation Pay Range: $20.26 - $30.16 This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy. All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit .