Medical Billing Specialist (Revenue Integrity)

Job description

## **📌 About Alpaca Health** **Alpaca Health enables clinicians to become entrepreneurs, starting in autism care.** We help clinicians launch and scale their own clinics by providing AI-powered software, payer contracting, and full back-office infrastructure. Our goal is simple: shift power in healthcare away from large consolidated entities and back to clinicians. **This role is remote. We’re looking for candidates based outside of the United States, but able to work United States East Coast time zones.** ## 🚧 What You’ll Do We are looking for a highly detail-oriented Revenue Integrity Specialist to reduce Days in A/R. Specifically, this role will: - Own follow-up workflows for stale, underpaid, and unpaid claims - Manage paper EOB intake, organization, and posting workflows - Perform check reconciliation and validate payment accuracy against remittance data - Investigate discrepancies between billed, paid, and expected reimbursement amounts - Coordinate with billing, credentialing, and operations teams to resolve revenue issues - Assist with payer communication via phone, portal, fax, and email ## ## 🧠 Who You Are - Bachelor’s degree or equivalent experience - Excellent attention to detail and organizational skills - Background in a call center or high-call volume roles - At least 3 years of experience in healthcare billing, collections, or revenue cycle management - Experience with US-based health insurance companies, commercial and government - Strong communication and problem-solving abilities - Proficient in MS Office and business systems - Ability to manage multiple tasks and meet deadlines