Medical Director, Clinical Product

Job description

At Counterpart Health, we are transforming healthcare by building technology that clinicians actually love to use. Our flagship platform, **Counterpart Assistant**, is a cloud-based, value-based care enablement AI platform designed to empower primary care providers to detect, manage, and prevent chronic diseases earlier. We believe that better technology supporting PCPs at the point of care leads to better clinician experiences and better patient outcomes. We are seeking a **Medical Director of Clinical Product** to serve as a clinical voice and provider advocate within our product organization. In this role, you won't just be advising from the sidelines; you will be a key partner and guiding force for cross-functional teams across Product, Engineering, and Design. Drawing on deep, real-world primary care experience, you will help shape how our software integrates into the daily rhythms of busy practice environments. You will ensure our technology solves real clinical pain points for primary care providers, driving clinical care outcomes that enhance the patient-provider relationship. **As a Medical Director, Clinical Product, you will:** - **Lead Clinical Product Development:** Serve as a key clinical voice across cross-functional teams (Product, Engineering, Design, Analytics), ensuring every feature built reflects the reality of everyday practice and drives clinical utility. - **Translate Clinical Reality to Product Design:** Bridge the gap between clinical practice and software development. Translate complex care workflows, documentation needs, and value-based care levers into clear, actionable clinical requirements. - **Be the Voice of our Clinician Users:** Work alongside user research and analytics to synthesize provider feedback, champion the end-user experience, and hold product teams accountable to high standards of clinical usability and safety. - **Drive Quality & Pre-Launch Standards:** Establish pre-launch clinical QA standards and validation processes to guarantee that new platform tools are intuitive, safe, and efficient before they reach clinicians. - **Monitor Industry Trends:** Stay ahead of emerging technologies and evolving practices in primary care and value-based care to identify unmet user needs and future product opportunities. **Success in this role looks like:** - **Uncompromising Clinical Voice:** Cross-functional teams actively look to you for clear clinical direction, trusted clinical insight, and clear prioritization of provider needs. - **Adding to a Seamless Cross-Functional Alignment:** A collaborative, high-execution environment where clinical, product, and engineering teams operate with shared clarity and mutual accountability. **You should get in touch if:** - **Clinical Degree:** Active MD or DO with board certification in Internal Medicine, Family Medicine, Geriatrics, or a related primary care field. - **10+ Years of Primary Care Practice:** At least 10 years of direct patient care experience in primary care settings, with strong preference given to deep experience in community-based practice settings. - **Health Tech Integration:** Proven track record (3+ years) participating in health technology product, integration, EHR optimization, or clinical informatics within a practice setting. - **Clinical Leadership:** Demonstrated capability to command respect, lead cross-functional discussions, and guide non-clinical teams toward sound clinical decisions. - **Execution & Accountability:** A decisive, execution-focused mindset with the ability to set high performance standards and hold cross-functional partners accountable. #### **Preferred:** - **Value-Based Care Expertise:** Deep familiarity with value-based care workflows, risk adjustment, quality metrics (HEDIS/Stars), and care management levers in primary care. - **Product Collaboration:** Prior experience partnering directly with product management, UX designers, and software engineers in a healthtech or digital health environment. --- **Benefits Overview**: - **Financial Well-Being**: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions. - **Physical Well-Being**: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare. - **Mental Well-Being**: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. - **Professional Development**: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews. *Additional Perks:* - Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities - Reimbursement for office setup expenses - Monthly cell phone & internet stipend - Remote-first culture, enabling collaboration with global teams - Paid parental leave for all new parents - And much more! --- **About Counterpart Health:**In 2018, Clover Health set out to do something unprecedented: build a clinically intuitive, AI-enabled solution that fits within physicians' workflows to help support the earlier diagnosis and management of chronic conditions. Years later, that vision is a reality, with thousands of practitioners using Counterpart Assistant during patient visits to improve disease management, reduce medical expenses, and drive success in value-based care. With an exceptional team of value-based care and technology experts, Counterpart Health is driving value-based care at the speed of software. Counterpart Health is a subsidiary of Clover Health. From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility. --- #LI-REMOTE *Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an*[*E-Verify*](https://e-verify.uscis.gov/esp/media/resourcesContents/E-Verify_Participation_Poster.pdf) *company.* Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc. A reasonable estimate of the base salary range for this role is: $253,800—$330,000 USD