Medical Director - PACE

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center! As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities. Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community! Interested in this position? Apply online and create a personal candidate account! Current Employees of NeighborHealth - Please use our internal careers portal to apply for positions. To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page . Time Type: Full time Department: PACE Administration All Locations: 300 Ocean Avenue – Revere Position Summary: NeighborHealth is seeking an experienced Medical Director for the administrative and clinical development, and supervision of, primary care staff in PACE. This role will oversee the performance of PACE clinical care, in collaboration with clinical senior leadership and management. In addition, the Medical Director will provide direct primary patient care for PACE participants. What You'll Do The Medical Director of PACE leads the development and ongoing refinement of departmental clinical policies and procedures while overseeing clinical quality management. Working closely with the PACE Quality Director, staff, senior clinical leadership, and administrative partners, the role supports annual performance improvement efforts and ensures excellence in patient experience, safety, and overall quality of care. The successful candidate will be able to perform the following responsibilities: Development and updating departmental clinical policies and procedures. Oversee Clinical Quality Management of the department in concert with PACE Quality Director and other PACE directors. Maintains and communicates all operating policies and procedures to all subordinates on an on-going basis. Provides strong leadership for subordinates and resolves all staff issues, problems, and concerns in a timely manner. Assists the department in annual performance improvement projects. Responsible for recruiting primary care physicians and nurse practitioners. Collaborate with the IT department for data reporting and validating IT reports related to PACE services. Assists in the clinical portion of grant writing and reporting. Works closely with coding and billing departments to assure proper coding and fund allocation. Clinical and Administrative Time: Approximately 12 weekly clinical hours (15 payroll hours), including call rotation. This includes call responsibility in rotation with primary care staff for weekends, holidays, and weekdays. 25 administrative hours will be spent in PACE to include the above noted responsibilities and leadership responsibilities. Leadership Responsibilities: Mandatory meetings: Neighbor Health Clinical Leaders meeting (weekly) NeighborHealth Medical Standards Committee (monthly) NeighborHealth Manager’s meeting (monthly) PACE Senior Leadership (weekly) PACE Clinical Operations (weekly) PACE Primary Care staff (weekly) PACE Primary Care Clinic Leads (weekly) PACE Clinical Quality (monthly) PACE Clinical Managers (monthly) PACE Managers (monthly) PACE Utilization Management (quarterly) Additional ad hoc meetings related to services and operations Risk adjustment analysis and strategy (internal, and with external consultants) NeighborHealth Pharmacy NeighborHealth Dental Contracted nursing facilities Meetings to attend in parallel or by delegated personnel NeighborHealth CDS Workgroup (monthly) (and/or PACE Clinician Builder attendance) NeighborHealth Epic Workgroup (monthly) (and/or PACE Clinician Builder attendance) NeighborHealth Medication Safety (monthly) (and/or alternate designated PACE provider) NeighborHealth Risk Management (monthly) (and/or PACE Quality Director or clinical/quality staff designee) NeighborHealth Pharmacy and Therapeutics (quarterly) (and/or PACE Clinical pharmacy staff or clinical staff designee) NeighborHealth Performance Improvement (monthly) (and/or PACE Quality Director or clinical/quality staff designee) Other Duties: Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. What You’ll Bring: MD and board certification in Internal Medicine or Family Medicine required. Minimum of 5 years of working in Geriatrics. Current MD licensure in the Commonwealth of Massachusetts. BLS Certification. Required to obtain and maintain professional licensure and clinical privileges at NeighborHealth and Boston Medical Center. Knowledge of the treatment of Geriatric Care. Ability to use data to evaluate outcomes required. Working knowledge and experience with electronic medical record systems, performance dashboards, database products, and analysis tools. Must have the ability to lead change in an organization and possess excellent interpersonal, communication and teaching skills. 5 years of Clinical Leader experience Exceptional problem-solving and conflict-resolution abilities. Ability to handle sensitive and confidential matters with professionalism and discretion. The ability to work in a fast-paced environment. Work Environment & Physical Requirements This position operates in a professional office and clinic environment. Regularly required to sit, stand, walk, and use hands to operate a computer and other office equipment. Must be able to remain in a stationary position for extended periods while performing administrative and computer-based tasks. Occasionally required to lift or move items weighing up to 20 pounds (such as files, office supplies, or small equipment). Must have adequate visual acuity, hearing, and manual dexterity to perform essential job functions. May occasionally move between clinic and administrative areas and be exposed to a typical clinical setting. Expected to follow all NeighborHealth and OSHA safety policies and procedures, including maintaining a safe and ergonomic work environment. Reads, understands and complies with all Standards of Conduct, Joint Commission policies, requirements set forth by the United States Department of Health and Human Services' Health Resources and Services Administration pursuant to Section 330 of the Public Health Service Act, applicable State regulations and guidelines, and all laws related to position responsibilities and employment at NeighborHealth. Upholds procedures and systems to safeguard the confidentiality of all patient and employee information Upholds safety policies, practices, and procedures including safety, fire safety, electrical safety, proper body mechanics and material handling, office/ergonomic safety, and other employee safety measures. Salary Salary: from $235,000 to $350,000 based on years of experience. Equal Employment Opportunity Statement NeighborHealth proudly operates as an Equal Opportunity Employer committed to diversity, equity, and inclusion. We believe a diverse team strengthens our mission to provide compassionate, high-quality care to all. Employment decisions are made based on qualifications, merit, and business needs, without regard to race, color, religion, creed, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. We encourage candidates of all backgrounds and experiences to apply. #LI-RC1 EEO & Accommodation Statement: NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to or call 617-568-4480 to let us know the nature of your request Federal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. E-Verify Program Participation Statement: NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.