Medical lead

Job description

HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 800+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. ⭐️ MEDICAL LEAD - TELEMEDICINE ⭐️ Our Health Professionals team embeds clinical expertise across Alan's integrated model to deliver innovative healthcare services with quality, efficiency, and compelling differentiation. We're scaling Alan's telemedicine offering to become a cornerstone of our integrated model - teleconsultations, medical chat, and AI agents working together to deliver exceptional care. You'll grow and lead our team of 50+ health -professionals - General Practitioners (GPs), medical specialists, nutritionists, midwives, physiotherapists - across multiple telemedicine offerings and geographies. You will define clinical practices that balance excellence with effectiveness for optimal patient experience, embedding value-based healthcare principles throughout. Day to day, you will collaborate with a dedicated Ops team to monitor and drive excellence of those health services. THE CHALLENGES Lead and develop the team - Scale and lead a remote-first team - recruit, onboard, and manage 50+ health professionals (primarily GPs), across geographies, fostering engagement around shared outcomes and integrated care. - Establish a feedback culture - shape a medical team where professionals embrace peer feedback and case reviews for continuous improvement, in a supportive and benevolent environment. - Establish medical governance and ensure quality & safety - set up clinical committees, case reviews, and incident management. Develop protocols aligned with national guidelines and Alan member first mindset, define appropriate teleconsultation use cases, ensure compliance. Monitor and improve clinical practice - Define clinical practices for integrated care - create telemedicine guidelines that optimize medical quality, patient experience, and cost-effectiveness across the care pathway. - Drive outcomes that matter - establish metrics beyond process indicators: health impact, member experience, cost-effectiveness, and specific clinical patterns and contribute to their monitoring and analysis. Contribute to shaping tomorrow's care - Shape AI-augmented practice - collaborate with product teams to integrate AI effectively into clinical workflows - Inform care navigation development within Alan - bring clinical expertise to guide patients toward optimal prevention and care pathways across Alan Clinic and external providers ⭐️ If you have some of the following, you may be a great fit ⭐️ CORE REQUIREMENTS: - Medical degree (GP or relevant specialty), registered with French Medical Council, 5+ years post-qualification experience. Public health or digital health training is a plus. - Fluent English and French; third language is a plus - Team leadership experience - you've managed medical teams and/or coordinated complex cross-functional projects. - Corporate healthcare experience (health tech, insurers, digital health) or public health sector outside hospitals. You grasp business and organizational dynamics, and collaborate naturally with non-medical teams. - Digital health & telemedicine experience (Qare, Livi, Doctolib, etc.) with genuine excitement about AI as an enabler of better care - Value-based healthcare experience - you've designed care pathways that balance clinical quality, patient experience, GP engagement, and cost-effectiveness in real-world settings. You proactively discuss healthcare economics and resource allocation, seeing thoughtful resource use as essential to good medicine. HOW YOU WORK: - You are entrepreneurial with bias for action - you thrive in fast-moving environments, make decisions with incomplete information, and iterate quickly - You are a strong communicator and change leader - you embrace and foster feedback culture, bringing physicians along on change through empathetic challenge PLUS: - Experience in integrated care models or health insurance medical operations - Track record scaling medical teams in growth environments - Familiar with French telemedicine regulatory framework and healthcare system Experience level: We're looking for physicians with 5-10 years of post-qualification experience 🙌 PERKS & BENEFITS At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. Therefore, we offer: - Fair rewards. Generous equity packages complement your base salary. - Flexible Office. Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest. - All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. - Flexible vacation policy and flexible working hours. organize your time as you wish. - Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only). - Transport. Country-specific commuter benefits. - Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises. - Personal growth through coaching: At Alan, coaching isn't just a perk - ****it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching. Parental leave. Extended parental leave for all new parents.