Medical Programme Manager

Job description

What are we looking for At the Kusnacht Practice, we believe that exceptional client outcomes are achieved through seamless collaboration, meticulous coordination and a truly personalized approach to care. As a Medical Programme Manager , you play a pivotal role in bringing this philosophy to life. As the central coordinator of each client's medical journey, you will work closely with physicians, psychologists, nursing, hospitality and external specialists to ensure every aspect of treatment is delivered with precision, compassion and excellence. You will oversee the coordination of medical services from admission through discharge and continuing care, ensuring that every programme is clinically robust, operationally seamless and aligned with the highest standards of client experience. Your Responsibilities Manage clients throughout their treatment journey - pre-admission, residential and continuing care - ensuring the highest standards of clinical quality and client experience Act as the central point of contact for the full treatment team, including LICs, external consultants and other stakeholders, for a coordinated 360-degree approach Lead care plan reviews and internal meetings and manage relationships with families and others involved in the client's care Liaise with the primary doctor, maintain close contact with the client and team, and shape discharge and recharge planning for continuity of care Ensure smooth communication with Hospitality, review additional costs transparently, and take accountability for client satisfaction Participate in weekend on-call duties on a rotating basis Own the medical components of clients' programmes - external appointments, assessments and follow-ups - scheduled and delivered to the highest clinical standard Act as the link between physicians, specialists, nursing/Spitex and the treatment team, managing medical scheduling in line with physician-presence standards and governance Coordinate external medical appointments and transport, oversee accurate medical documentation including charge inputs, and support the health assessments model You are/have Clinical or medical background (nursing, medical or allied health) International work experience Fluent German including Swiss German, excellent English Strong organisational, interpersonal and communication skills in a fast-paced environment Proficiency in MS-Office; experience with electronic health records preferred Swiss driving license cat. B and eligibility to work in Switzerland What we offer This is a unique opportunity for a clinically trained professional with outstanding organisational skills and a passion for multidisciplinary healthcare to make a meaningful impact within one of the world's leading centres for psychiatry, addiction recovery and precision longevity medicine.