Medical Receptionist

Job description

**Job Title:** Medical Receptionist **Location:** Round Rock, TX *(100% On-site)* **Employment Type:** Full-Time **Schedule:** Monday – Friday, 8:00 AM – 5:00 PM **(No Weekends!)** **Why You’ll Love Working Here** At **Central Texas Neurology Consultants**, we provide specialized, compassionate care to patients navigating complex neurological conditions. We understand that visiting a specialist can be stressful, which is why we value a warm, calming environment above all else. We believe a great patient experience starts with an exceptional team environment. We offer **predictable, steady daytime hours with absolutely no weekend shifts**, allowing you to enjoy a true work-life balance. If you are an empathetic, organized professional looking to build a career with a premier medical group in Round Rock, we would love to meet you. **The Impact You’ll Make** As our Medical Receptionist, you are the face and voice of our neurology practice. You will set the tone for our patients' visits, providing a reassuring, highly organized, and efficient experience from the moment they call or walk through our doors. **Your Core Responsibilities** - **Patient Welcoming:** Greet patients and families with warmth and empathy, manage the check-in/check-out process, and maintain an organized, comfortable front lobby. - **Scheduling & Coordination:** Manage our phone lines, answer patient inquiries, triage calls, and accurately schedule specialized neurology appointments. - **Insurance & Records Management:** Verify insurance eligibility, collect co-pays, process new patient paperwork, and scan/route medical records securely. - **Clinical Collaboration:** Work closely with our neurologists and clinical staff to ensure smooth daily patient flow and minimal wait times. - **Privacy Advocate:** Maintain strict compliance with HIPAA guidelines to protect sensitive patient health information. **What You Bring to the Team** - **Experience:** 1–2+ years of medical front-desk, healthcare administration, or high-volume customer service experience. - **People-First Mindset:** Exceptional verbal and written communication skills with a calm, patient demeanor (highly valuable when working with neurology patients). - **Tech-Savvy Skills:** Proficiency with Electronic Health Records (EHR) systems and basic office software. - **Reliability & Order:** A strong work ethic, excellent punctuality for our 8:00 AM start, and the ability to multitask in a busy clinic. **Perks & Benefits** - **Work-Life Balance:** Steady Monday through Friday schedule from 8:00 AM to 5:00 PM with all weekends off. - **Health Coverage:** Comprehensive medical, dental, and vision insurance plans. - **Retirement Planning:** Secure 401(k) retirement options paired with competitive hourly pay. - **Time Off:** Generous accrued paid time off (PTO) alongside paid federal holidays. - **Office Culture:** Supportive leadership and a highly collaborative team. If you are passionate about helping people and want to grow with a wonderful team, we want to hear from you.