Medical Records Coordinator

Job description

Mission Healthcare, located in seven states, is the largest home health and hospice company in the western United States. We have a critical mission—to take care of our people. We provide a comprehensive array of services that meet the needs of patients and families across the healthcare continuum. We believe our people, partners, patients and their families deserve care delivered with **C**ompassion, **A**ccountability, **R**espect, **E**xcellence and **S**ervice **(CARES),**Mission Healthcare’s core values. By joining our team, you will have the opportunity to impact patient’s lives daily and grow your career in a culture of collaboration, compassion, and commitment. We are excited to continue to grow our mission family! Mission Healthcare offers competitive benefit packages designed to support the well‑being of our team. **Benefits Available to All Benefit-Eligible Employees** - 401(k) retirement savings plan - Mileage reimbursement - Employee Assistance Program (EAP) - Paid vacation, sick leave, and holidays - Tuition Reimbursement **Additional Benefits for Employees Regularly Scheduled 30+ Hours per Week:** - Medical, dental, and vision insurance - Flexible Spending & Health Savings Accounts - Disability, life, and AD&D insurance - Pet insurance **Pay range (depending on experience): $22-$25/hr** **Schedule/Shift**: Mon-Fri 8am-5pm **Location:** San Diego, CA **Responsibilities:** - Process medical records email, fax line and phone calls. - Process Additional Documentation Request (ADR) received from CMS and Private Insurances. - Analyze and troubleshoot all issues with internal EMR systems pertaining to clinical processing of visits, documents, data, billing and other issues as needed. - Create best-practice processes for EMR systems. - Build and maintain strong relationships with office and field staff. - Conduct business in a manner that displays a high level of confidentiality, and integrity at all times. **Qualifications:** - Minimum of two (2) years’ experience in a Home Health or Hospice setting. - Minimum of one (1) year experience using HCHB to perform operations relating to the Home Health and Hospice Business model. - Understanding HIPAAs compliance rules and regulations. - Understanding of CMS guidelines. - Excellent verbal and written communication skills are necessary to explain complex and/or confidential information and communicate with all levels of management. - Ability to anticipate and identify problems and use sound judgment and fact-based analysis to develop effective and efficient solutions. - Demonstrated ability to work effectively in a team. See what Mission has to offer! [Click Here.](https://drive.google.com/file/d/1SbsmcGH6O08rEoobpgFGPE7pc_P-1MyS/view?usp=sharing) At Mission Healthcare, we believe in fostering an inclusive workplace where diversity is valued and every employee feels respected, accepted, and empowered. We are committed to building a diverse team and creating an environment that promotes equity and belonging. **Equal Opportunity & Veteran‑Friendly Employer:**We are proud to be an equal‑opportunity employer committed to building inclusive, compassionate healthcare teams. We do not discriminate based on race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other legally protected characteristic. All employment decisions are based on qualifications, merit, and business need. Veterans and military spouses are encouraged to apply. As a **veteran‑friendly employer** and proud participant in the **We Honor Veterans Association**, we recognize and value the leadership, teamwork, adaptability, and service‑driven experience military‑connected individuals bring to patient‑centered care and healthcare environments. **Accessibility Commitment:** We strive to make our hiring process accessible to all. If you require accommodations at any stage of the employment process due to a disability, please do not hesitate to let us know how we can best meet your needs. **Inclusion Efforts:** We continually work to enhance our practices by actively combating discrimination and advancing fairness and inclusivity. We encourage applicants from historically underrepresented groups to apply and join us in our mission to diversify our team and foster an environment where diverse perspectives are embraced, and every employee is given the opportunity to thrive. **Your Voice Matters:** Mission Healthcare values your voice. We believe in maintaining a dialogue about diversity and inclusion within our teams and welcome your perspectives and innovative ideas. Together, we aim to build a workplace that reflects the communities we serve and a culture where everyone belongs. **Communication Consent:** By submitting an application, you acknowledge and consent to receive communications—including emails, phone calls, and text messages—from Mission Healthcare and its recruiters regarding your application and potential employment opportunities. You may opt out of text messages at any time by responding with "STOP". **Let Better Growth Come To You!**