A medical virtual assistant works closely with medical professionals or health insurance companies to ensure that the best interests of the healthcare provider, patient, and medical establishment are met.TASKS:Managing inbound calls from and outbound calls to patients, providers, and healthcare insurance companies regarding inquiries, appointments, and data verification;Maintaining great phone etiquetteObtaining medical history by navigating through different Electronic Medical Records systems (EMRs) such as – Cerner, Epic, AthenaNet/AthenaHealth, and, NextGenVerifying healthcare insurance coverage and eligibilityProviding administrative support that includes: a) data entry. b) appointment scheduling, c) email management, d) record management, e) and time-keepingTaking charge of health promotion, explanation of care plans, admissions, new patient intake, and front-desk triageEstablishing a professional relationship with medical professionals and patients by acting as a primary liaison between patients and providersStrictly adhering and complying with the HIPAA policyRequirementsQUALIFICATIONS:Must have excellent verbal and written English communication skillsAt least 1-2 years of experience in a medical-related backgroundFamiliar with medical terminologiesA healthcare-related degree is highly preferredIntermediate skills with Google Workspace and/or Microsoft OfficeHIPAA Certification is a plusStrong attention to detailImpartialHighly organizedComputer savvyOpen to working night shiftsMINIMUM SYSTEM REQUIREMENTS:PRIMARY SYSTEMComputer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higherComputer Memory/RAM: 8.00 GBComputer Operating System: At least Windows 11 64-bit or macOS VenturaHeadset: Any USB-type headset with noise-cancelling featureCamera: Capable of a clear and crisp video outputBACK-UP SYSTEMOPTION 1 (BACKUP SYSTEM):Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higherComputer Memory/RAM: 8.00 GBComputer Operating System: at least Windows 11 64-bit or macOS VenturaHeadset: Any USB-type headset with noise-cancelling feature (Optional)OPTION 2 (POWER SUPPLY - UPS):Must be capable of powering your work station for at least 3 hoursTypically a device with 240Wh or higher will be sufficientMust be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup)PRIMARY INTERNET CONNECTIONDSL / Fiber Connection - Minimum of 100mb/s contractedBACK-UP INTERNET CONNECTIONMinimum of 20mb/s (Cell)RECOMMENDED SYSTEM REQUIREMENTSPRIMARY SYSTEMComputer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 or higherComputer Memory/RAM: 16.00 GBComputer Operating System: At least Windows 11 64-bit or macOS TahoeHeadset: Any USB-type headset with noise-cancelling featureCamera: Capable of a clear and crisp video outputBACK-UP SYSTEMOPTION 1 (BACKUP SYSTEM):Computer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 or higherComputer Memory/RAM: 16.00 GBComputer Operating System: At least Windows 11 64-bit or macOS TahoeHeadset: Any USB-type headset with noise-cancelling featureCamera: Capable of a clear and crisp video outputOPTION 2 (POWER SUPPLY - UPS):Must be capable of powering your work station for at least 3 hoursTypically a device with 240Wh or higher will be sufficientMust be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup)PRIMARY INTERNET CONNECTIONDSL / Fiber Connection - Minimum of 500mb/s contractedBACK-UP INTERNET CONNECTIONMinimum of 20mb/s (Cell or wired)BenefitsRATE AND REWARDS:Starting rate is $800 (USD) monthlyEmployment Type: Independent ContractorFree TrainingPaid Time OffsHMO CoverageOptical RewardsPerformance-Based IncreasePermanent Work From Home
A medical virtual assistant works closely with medical professionals or health insurance companies to ensure that the best interests of the healthcare provider, patient, and medical establishment are met.
TASKS:
- Managing inbound calls from and outbound calls to patients, providers, and healthcare insurance companies regarding inquiries, appointments, and data verification;
- Maintaining great phone etiquette
- Obtaining medical history by navigating through different Electronic Medical Records systems (EMRs) such as – Cerner, Epic, AthenaNet/AthenaHealth, and, NextGen
- Verifying healthcare insurance coverage and eligibility
- Providing administrative support that includes: a) data entry. b) appointment scheduling, c) email management, d) record management, e) and time-keeping
- Taking charge of health promotion, explanation of care plans, admissions, new patient intake, and front-desk triage
- Establishing a professional relationship with medical professionals and patients by acting as a primary liaison between patients and providers
- Strictly adhering and complying with the HIPAA policy
Requirements
QUALIFICATIONS:
- Must have excellent verbal and written English communication skills
- At least 1-2 years of experience in a medical-related background
- Familiar with medical terminologies
- A healthcare-related degree is highly preferred
- Intermediate skills with Google Workspace and/or Microsoft Office
- HIPAA Certification is a plus
- Strong attention to detail
- Impartial
- Highly organized
- Computer savvy
- Open to working night shifts
MINIMUM SYSTEM REQUIREMENTS:
- PRIMARY SYSTEM
- Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher
- Computer Memory/RAM: 8.00 GB
- Computer Operating System: At least Windows 11 64-bit or macOS Ventura
- Headset: Any USB-type headset with noise-cancelling feature
- Camera: Capable of a clear and crisp video output
- BACK-UP SYSTEM
- OPTION 1 (BACKUP SYSTEM):
- Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher
- Computer Memory/RAM: 8.00 GB
- Computer Operating System: at least Windows 11 64-bit or macOS Ventura
- Headset: Any USB-type headset with noise-cancelling feature (Optional)
- OPTION 2 (POWER SUPPLY - UPS):
- Must be capable of powering your work station for at least 3 hours
- Typically a device with 240Wh or higher will be sufficient
- Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup)
- PRIMARY INTERNET CONNECTION
- DSL / Fiber Connection - Minimum of 100mb/s contracted
- BACK-UP INTERNET CONNECTION
RECOMMENDED SYSTEM REQUIREMENTS
- Computer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 or higher
- Computer Memory/RAM: 16.00 GB
- Computer Operating System: At least Windows 11 64-bit or macOS Tahoe
- Headset: Any USB-type headset with noise-cancelling feature
- Camera: Capable of a clear and crisp video output
- BACK-UP SYSTEM
- OPTION 1 (BACKUP SYSTEM):
- Computer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 or higher
- Computer Memory/RAM: 16.00 GB
- Computer Operating System: At least Windows 11 64-bit or macOS Tahoe
- Headset: Any USB-type headset with noise-cancelling feature
- Camera: Capable of a clear and crisp video output
- OPTION 2 (POWER SUPPLY - UPS):
- Must be capable of powering your work station for at least 3 hours
- Typically a device with 240Wh or higher will be sufficient
- Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup)
- PRIMARY INTERNET CONNECTION
- DSL / Fiber Connection - Minimum of 500mb/s contracted
- BACK-UP INTERNET CONNECTION
- Minimum of 20mb/s (Cell or wired)
Benefits
RATE AND REWARDS:
- Starting rate is $800 (USD) monthly
- Employment Type: Independent Contractor
- Free Training
- Paid Time Offs
- HMO Coverage
- Optical Rewards
- Performance-Based Increase
- Permanent Work From Home
Global Medical Virtual Assistants is one of the Philippines’ leading virtual assistant companies that shelter Filipino healthcare and corporate professionals who want to work from home. Founded by Beth Raboin, our organization aims to provide career opportunities for all aspiring Filipino professionals who want to pursue jobs that develop and maintain the continuity of their professional practice in the healthcare industry.We partner with growing and well-known healthcare professionals and institutions in the United States, providing globally competitive medical virtual services.
Global Medical Virtual Assistants is one of the Philippines’ leading virtual assistant companies that shelter Filipino healthcare and corporate professionals who want to work from home. Founded by Beth Raboin, our organization aims to provide career opportunities for all aspiring Filipino professionals who want to pursue jobs that develop and maintain the continuity of their professional practice in the healthcare industry.
We partner with growing and well-known healthcare professionals and institutions in the United States, providing globally competitive medical virtual services.
