Meeting & Events Specialist Intern

Job description

Are you a natural connector with a passion for creating unforgettable events? Then keep reading! Zoku is not your typical hotel: we offer a relaxed place to stay, work and meet new people, while helping guests feel connected to the local scene. TELL ME MORE Are you a natural connector with a passion for creating unforgettable events? As a Meeting & Events Specialist Intern at Zoku Amsterdam (starting in February 2027), you’ll be the first point of contact for all meeting and event reservations, guiding clients from their first inquiry to a flawless post-event experience. You’ll work closely with our M&E Specialist, as well as the Sales and Operations teams, to optimize bookings, refine event processes, and build strong relationships with clients. From negotiating contracts and upselling services to ensuring seamless handovers, you’ll have a direct impact on both guest satisfaction and Zoku’s event success. WHAT WILL YOU DO? No day looks the same as a Meeting & Events Specialist Intern … but here’s a glimpse of what you can expect: Be the first point of contact : You’ll handle the M&E inbox and phone calls, qualify leads, conduct site visits, and guide clients from inquiry to booking. Make every event count : You’ll manage contracts, negotiations, and upselling, ensuring that each event is optimized for both the client and Zoku. Own the event process from start to finish: You’ll coordinate with the Operations Team, making sure all relevant details are received, communicated, and flawlessly executed. Keep relationships strong : You’ll manage post-event feedback, invoicing, and account relationships, helping to build long-term loyalty with partners. WE LOVE PEOPLE WHO Bring good vibes, are friendly and always approachable - even over the phone. Have an ambitious commercial drive, positive mindset, and hospitable character. Love up-selling and creating the best possible deal for the client and hotel. Have a can do, entrepreneurial spirit that's all about discovering new ideas and solutions. Have prior experience in communication- and reservation- oriented roles, e.g. front office, sales or call center / help desk or events. A FEW MUST HAVES You are a student at a hospitality university and need to do a mandatory internship (min. 6 months) as part of your curriculum. You are fluent in English, other languages are a plus. You are an EU resident or have a valid working and living permit the Netherlands. You are available to start in February 2027 and can work five days a week. WHAT’S IN IT FOR YOU? Internship allowance of €750 per month. 10 holiday days (per 6 months) Cool benefits like a free after-work drink, a Urban Sports Club subscription, various discounts and friends & family rates at all Zoku locations . A cool comfy uniform – no more looking like a log! A fun, young, multi-national company with colleagues from across the globe to meet, learn and grow from. The best free staff meals, enjoyed in our social spaces overlooking the city. Exciting on-the-job training opportunities and fun events throughout the year to celebrate achievements and milestones. An internship at one of the 25 coolest hotels in the world, that feels like a second home and is purpose-driven . Get a personal Swapfiets or a travel allowance for your 1 KM+ work commute. Making your daily grind easier! WHAT WE ARE PROUD OF Our fresh take on hospitality has been recognized around the world with plenty of press attention and design awards. We’re also proudly B Corp certified at all four of our locations (Amsterdam, Copenhagen, Paris and Vienna), which means we hold ourselves to high standards when it comes to social and environmental impact, transparency and accountability. WHAT IS ZOKU We’re Zoku. Designed for the new generation of business travelers, we’re so much more than a long stay hotel. We’re a place you can call your second home, even on your first visit. We’ve created a hive of private Lofts and rooftop Social Spaces, so you can stay connected and well rested as you live and work throughout Europe. Throw yourself into your work and play, and effortlessly discover one of our home cities. It will be your home city next. READY? Hit apply and tell us why this role — and Amsterdam— has your name on it.