Member of Technical Staff, IT (Senior/Lead)

Job description

[https://app.ashbyhq.com/api/images/user-content/a3ff9955-736e-4a64-a923-c3c42b253641/17b03131-be3b-4bb8-9ad9-dbafd99fd465/image.png] ABOUT BASIS Basis builds real agents that do real work in the real economy. Our agents operate for hours at a time, performing end-to-end work for some of the largest accounting firms in the world. We recently raised $100M at >$1B valuation and are racing to deploy the most advanced applied ML at production scale. Our investors include: Khosla Ventures (Keith Rabois & Vinod Khosla), Accel (Miles Clements), Google Ventures, Nat Friedman & Daniel Gross, Adam D'Angelo, Jeff Dean, Jack Altman, Noam Brown, Kyle Vogt, Amjad Masad, Clem Delangue and many other operators/technical leaders. "Basis is on the frontier of building production-grade, long-horizon agents. They've pushed the limits of what we thought our models could do on real-world, economically valuable, complex accounting tasks. They've been a great collaborator in helping us shape what the future of agents looks like." — Prashant Mital, Applied AI Lead, OpenAI Your job is to build the IT systems that let Basis scale quickly, securely, and without operational drag. You’ll start as the hands-on owner of IT and may build the function as the company scales. We’re an AI-first company. We want someone who uses AI to automate repetitive IT work—provisioning, access reviews, device management, support workflows, documentation, and reporting—instead of building manual processes that break as we grow. WHAT YOU’LL DO OWN IDENTITY, ACCESS, AND EMPLOYEE LIFECYCLE SYSTEMS - Design and implement a centralized identity layer and access model across all systems (Okta or equivalent) - Build onboarding and offboarding that is fast, automated, and reliable - Ensure provisioning, deprovisioning, and access controls remain clean and auditable as the company scales BUILD AND STANDARDIZE ENDPOINT MANAGEMENT - Own a Mac-first environment end-to-end - Scale MDM (Jamf, Kandji) - Enforce security baselines, patching, and device compliance BUILD AND RUN IT - Own day-to-day IT operations across identity, devices, SaaS, networking, and office infrastructure - Troubleshoot and resolve issues directly—from employee problems to system and on-site failures - Identify patterns and build systems to eliminate recurring issues as the company scales OWN CORPORATE SECURITY FUNDAMENTALS - Implement and maintain endpoint security and access controls - Partner with a GRC hire on SOC 2 Type II and ISO 27001 - Ensure audit readiness through real systems OWN SAAS AND VENDOR ECOSYSTEM - Rationalize and manage the company’s SaaS stack - Own provisioning, licensing, and lifecycle management - Partner with finance and leadership on procurement decisions WHAT “GREAT” LOOKS LIKE - New hires are fully provisioned in minutes - Access is clean, minimal, and auditable across all systems - MDM coverage is near 100% with strong security posture - Office IT is invisible because it works flawlessly - SOC 2 / ISO readiness is supported by real infrastructure WHO YOU ARE - End-to-end IT ownership. You’ve owned identity, devices, SaaS administration, endpoint security, networking, and internal systems. - Hands-on systems experience. You’ve implemented tools like Okta, Jamf/Kandji, SentinelOne/CrowdStrike, VPN/ZTNA/Tailscale, and SaaS provisioning workflows. - A builder mindset. You turn messy, ad hoc processes into scalable systems instead of just fixing one-off issues. - AI-first instincts. You’re excited to work at an AI-first company and use AI to move faster, automate work, and improve internal systems. - High ownership and urgency. You don’t wait for perfect requirements or handoffs; you figure out what matters and drive it to completion. - Strong internal customer orientation. You support employees directly while building systems that make support less manual over time. - Practical security judgment. You can balance access controls, endpoint posture, audit readiness, and business speed. - Clear communication. You can explain tradeoffs, document decisions, and partner with Finance, Security, and GRC. Scaling experience. Ideally, you’ve supported a Mac-first, in-person company in the ~100–500 employee range. BENEFITS AT BASIS We offer a competitive and thoughtful benefits package designed to support your physical, mental, and financial well-being: - Health & Wellness: Premium Medical, Dental, and Vision coverage; Life Insurance; and 6 coaching & 6 therapy sessions through Spring Health. - Basis will cover 100% of your Wellhub Gold https://wellhub.com/en-us/employees/?gad_source=1&gclid=CjwKCAjwy5rUBhB5EiwAIoAtCixehqvud1v9ahoeOFqYnuIiBWAVW73IQK_ysAVP8wl75ukUUW-myBoCDlcQAvD_BwE&utm_campaign=us_b2c_google-search-brand-plans-pricing-wellhub__el_con_ongoing_all_signup_0425&utm_content=181565584554&utm_id=22473088932&utm_medium=cpc&utm_source=google&utm_term=wellhub+gold+plan_801285082537 membership. - Wellhub gives you access to gyms like Lifetime, SoulCycle, NYSC and so many more - as well as access to wellness apps like Strava & Headspace! - Time off: Unlimited PTO + 12 paid company holidays. - In-Office Perks: Daily meal stipends, a fully stocked kitchen, and $300 toward your custom desk setup. - Financial Benefits: Pre-tax commuter benefits and 401(k) retirement plan - Team Culture: Monthly office activities and frequent optional team happy hours. - Parental Leave