Member of Technical Staff, Product, Platform

Job description

Profound is the marketing platform for the age of AI search. The way brands reach people is being rewritten — AI models like ChatGPT, Perplexity, and Google AI Mode are now the answer layer between companies and their customers. We built the platform marketers use to understand, measure, and win in that world: the analytics, intelligence, and agent automation that turn AI search from a threat into a competitive advantage. We went from 0 to a $1B valuation in 18 months. Revenue grew 100x last year. Our customers include 15% of the Fortune 500 like Walmart, Wayfair and U.S. Bank, and innovators like Ramp, MongoDB, and Figma. We are backed by Sequoia, Kleiner Perkins, LSVP, and Khosla Ventures — and we are moving fast enough that the people joining now are building the playbook everyone who comes after them will run. Product managers here are true product owners, responsible for discovery, execution, and delivery end to end. This is a chance to build at the frontier of AI and marketing and make an impact that bends the trajectory of the company. We're hiring across several product areas: analytics tools that help marketing teams understand their brand's performance on answer engines, an agent platform where marketers build and orchestrate agents to execute strategies and automate operations, and vertical solutions built for new use cases and strategic customer segments. As the Platform PM, you'll own the foundational systems that every Profound customer and teammate depends on.Your core scope includes the infrastructure that makes Profound trustworthy, scalable, and enterprise-ready, including: identity and access management, permissions and roles, billing and subscription management, notifications, and authentication. You'll define how admins manage their teams, control access to sensitive data, and integrate Profound into their existing workflows. **What You'll Do** - Create the strategy that makes Profound's platform work for the largest brands in the world. This includes identity and access management, permissions and roles, billing and subscription management, notifications, and authentication. - Define how customers onboard, manage teams, and control access to Profound's products, from single-seat startups to Fortune 500 security and procurement teams - Expedite execution across engineering, design, security, marketing, sales and customer success by creating clarity, making decisions, and managing scope - Optimize the team for velocity and quality shots on goal - Be in front of customers every day to do discovery, get feedback, and sell - Partner with Sales, Marketing, and Customer Success teams so that we tell compelling stories to prospects and customers **Who You Are** - 5 or more years of experience building excellent software products for enterprise, ideally in a startup or fast-moving company - Domain expertise in platform engineering, identity and access management, billing systems, or developer infrastructure. You understand how to turn complex technical requirements into clean, scalable product experiences. - Ability to lead cross-functional teams through ambiguity, create clarity, and push teams to ship product and drive impact - Strong product fundamentals with a spike in one or more of security, systems design, enterprise go-to-market, or developer experience - Willing to roll up your sleeves to help the team execute, whether that means writing specs, digging into API docs, debugging auth flows, or responding to enterprise security reviews - You play on offense, creating and running toward opportunities and injecting energy into places where there is none - Experience as a founder, working at an early-stage startup, or building zero-to-one platform or infrastructure products is a plus **Location** This is an on-site role based in our San Francisco office, designed for builders who thrive on speed, iteration, and meaningful impact. For this role, the expected base salary range is $200,000 to $300,000. Profound's total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring. #LI-PRO Note: All official communication from Profound will come from a **@tryprofound.com** email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.