Member Specialist - Part time

**Who We Are** Saltbox is on a mission to simplify the hardest parts of running an eCommerce business. Our purpose-built spaces serve as modern headquarters for small to medium-sized businesses in industries like Fashion & Apparel, Health & Beauty, Electronics, and Household Goods. We offer a powerful combination of flexible warehouse suites, offices, and on-site logistics support that empower entrepreneurs to scale with confidence **What You’ll Do** As a Member Specialist, you'll wear many hats—from fulfillment and shipping to member hospitality and building upkeep. This isn’t a traditional warehouse job. It's a fast-paced, physical, and member-facing role where you’ll help real small business owners thrive every day. Whether you're unloading a container, jumping into a kitting project, or answering a service request, you'll be a vital part of our Elastic Workforce (e-Force), supporting logistics needs and operational excellence in your market. **Responsibilities** **Fulfillment & Logistics Support** - Receive, unload, and organize inventory and delivery items. - Pick, pack, and ship orders accurately and efficiently. - Assist with inventory audits, returns processing, and kitting. - Track inbound/outbound shipments and escalate issues as needed. **Building & Facilities** - Open and close the building following operational checklists. - Maintain cleanliness and readiness across warehouse, kitchen, and shared spaces. - Monitor the delivery dock and ensure smooth handoffs with drivers. - Perform daily walkthroughs to identify and resolve facility issues. **Member Support** - Offer hands-on support with logistics tasks and suite upkeep. - Engage with Members on the floor—answering questions and providing help. - Triage member service requests and escalate when needed. - Be an on-site ambassador for the Saltbox brand and experience. **Who You Are** You’re energized by variety, motivated to work hard, and love connecting with people. You’ll succeed in this role if you’re as comfortable lifting a box as you are greeting a member. **Key Qualities** - Friendly, communicative, and approachable. - Self-motivated and takes initiative. - Detail-oriented with strong follow-through. - Calm under pressure and ready to problem-solve. - Team player who communicates clearly and kindly. - Adaptable and quick to switch between tasks. **Requirements** - Ability to lift up to 50 Lbs (reasonable accommodations provided). - Comfortable using tools like Slack, Gmail, and MacBooks. - Physical stamina to bend, climb, and move inventory. - Prior experience in logistics, fulfillment, or customer-facing roles is a plus. - Strong written and verbal communication skills. **What We Offer** We care deeply about our team and are proud to offer: - Paid holidays, vacation time, and paid parental leave - Learning and development opportunities *If you're looking for an opportunity to grow and be valued as an hourly employee, we want to hear from you. Apply today and become a part of the Saltbox team!* *Are you ready to join a team that values your skills and experience? Saltbox is excited to offer an hourly position with a base pay range of $18 - $19, depending on your location (Hours:10am-3pm, Monday-Friday is the base availability. This will change on needs of the business/if more hours are available). We understand that the cost of living varies across different geographic markets, and we want to ensure that our compensation reflects that.* If you're interested in learning more about Saltbox, check out our website: [](https://www.saltbox.com)