MORROWMORROW is Singapore’s largest integrated fitness and recovery destination, designed to help individuals build healthier, more resilient lives through intentional daily habits. Grounded in lifestyle medicine, MORROW brings together physical activity, nutrition, restorative sleep, stress management, avoidance of risky substances, and social connection through structured programmes and purpose-built environments that make sustainable lifestyle change achievable. Supported by evidence-informed practice and data from wearables and lifestyle inputs, MORROW helps members recognise patterns, build consistency, and stay accountable—turning insight into everyday action that supports long-term vitality, strength, and clarity, without medical diagnosis or treatment.Location: SingaporeReports To: Chief Commercial OfficerEmployment Type: 1 year renewable contractRole OverviewAs a Membership Consultant, you will be responsible for engaging prospective members, showcasing our unique wellness offerings, and converting enquiries into active memberships. You will act as a trusted advisor, educating customers on our products and services, and ensuring every interaction reflects our brand’s values of care, empowerment, and holistic wellbeing.This role combines sales, product expertise, and customer service excellence, making it a vital front-line position in driving growth for the business. Key ResponsibilitiesRespond to enquiries from online platforms, walk-ins, or referrals with professionalism and timeliness.Build strong rapport with prospective members by understanding their needs, wellness goals, and lifestyle aspirations.Learn and maintain in-depth product knowledge of all services (medical, wellness, recovery, nutrition, fitness) and communicate benefits clearly.Conduct consultations, facility tours, and product demonstrations to guide potential members through our offerings.Convert leads into memberships by presenting appropriate packages, promotions, and value propositions.Follow up with leads through calls, emails, and digital channels to maximise conversion.Work closely with the MORROW Experience team to ensure smooth onboarding and handover of new members.Track and report sales activities, conversion rates, and member feedback for continuous improvement.Maintain high standards of integrity, confidentiality, and compliance in all sales and service activities.Ownership of membership lifecycle beyond sign-up: monitor member activity, nurture ongoing engagement, address concerns early, and collaborate across teams to maximise renewals and maintain best-in-class retention rates.RequirementsDiploma or equivalent in Sales, Marketing, Business, Sports Science, or related field.1–3 years of experience in consultative sales, membership sales, or customer-facing roles.Tech-savvy with experience using a CRM such as HubSpot or Dynamics and WhatsApp Business.Eligible to work in Singapore.Able to work on-site.Bonus: Prior experience in luxury hospitality, premium fitness clubs, private members' clubs, wellness centers, spas, or other high-touch environments serving affluent clientele.BenefitsMedical & DentalFlexible Paid Leave
MORROW
MORROW is Singapore’s largest integrated fitness and recovery destination, designed to help individuals build healthier, more resilient lives through intentional daily habits. Grounded in lifestyle medicine, MORROW brings together physical activity, nutrition, restorative sleep, stress management, avoidance of risky substances, and social connection through structured programmes and purpose-built environments that make sustainable lifestyle change achievable. Supported by evidence-informed practice and data from wearables and lifestyle inputs, MORROW helps members recognise patterns, build consistency, and stay accountable—turning insight into everyday action that supports long-term vitality, strength, and clarity, without medical diagnosis or treatment.
Location: Singapore
Reports To: Chief Commercial Officer
Employment Type: 1 year renewable contract
Role Overview
As a Membership Consultant, you will be responsible for engaging prospective members, showcasing our unique wellness offerings, and converting enquiries into active memberships. You will act as a trusted advisor, educating customers on our products and services, and ensuring every interaction reflects our brand’s values of care, empowerment, and holistic wellbeing.
This role combines sales, product expertise, and customer service excellence, making it a vital front-line position in driving growth for the business.
Key Responsibilities
- Respond to enquiries from online platforms, walk-ins, or referrals with professionalism and timeliness.
- Build strong rapport with prospective members by understanding their needs, wellness goals, and lifestyle aspirations.
- Learn and maintain in-depth product knowledge of all services (medical, wellness, recovery, nutrition, fitness) and communicate benefits clearly.
- Conduct consultations, facility tours, and product demonstrations to guide potential members through our offerings.
- Convert leads into memberships by presenting appropriate packages, promotions, and value propositions.
- Follow up with leads through calls, emails, and digital channels to maximise conversion.
- Work closely with the MORROW Experience team to ensure smooth onboarding and handover of new members.
- Track and report sales activities, conversion rates, and member feedback for continuous improvement.
- Maintain high standards of integrity, confidentiality, and compliance in all sales and service activities.
- Ownership of membership lifecycle beyond sign-up: monitor member activity, nurture ongoing engagement, address concerns early, and collaborate across teams to maximise renewals and maintain best-in-class retention rates.
Requirements
- Diploma or equivalent in Sales, Marketing, Business, Sports Science, or related field.
- 1–3 years of experience in consultative sales, membership sales, or customer-facing roles.
- Tech-savvy with experience using a CRM such as HubSpot or Dynamics and WhatsApp Business.
- Eligible to work in Singapore.
- Able to work on-site.
- Bonus: Prior experience in luxury hospitality, premium fitness clubs, private members' clubs, wellness centers, spas, or other high-touch environments serving affluent clientele.
Benefits
- Medical & Dental
- Flexible Paid Leave
MORROW MEDICAL MORROW Medical is a physician-led longevity and lifestyle medicine clinic in Singapore, focused on helping individuals understand, optimise, and protect their long-term health. We combine comprehensive health screening, preventive care, and evidence-based lifestyle medicine to identify early signs of metabolic, cardiovascular, and functional change—often before disease develops. Our fully licensed doctors diagnose conditions, prescribe medication, and manage chronic disease where required, while also guiding patients through personalised lifestyle interventions that support sustainable improvement. From preventive screening to ongoing medical management, MORROW Medical delivers integrated care designed to strengthen function, resilience, and long-term health outcomes. ⸻ MORROW HEALTH MORROW Health is Singapore’s largest integrated fitness and recovery destination, designed to help individuals build healthier, more resilient lives through intentional daily habits. Grounded in lifestyle medicine, MORROW Health brings together physical activity, nutrition, restorative sleep, stress management, avoidance of risky substances, and social connection through structured programmes and purpose-built environments that make sustainable lifestyle change achievable. Supported by evidence-informed practice and data from wearables and lifestyle inputs, MORROW Health helps members recognise patterns, build consistency, and stay accountable—turning insight into everyday action that supports long-term vitality, strength, and clarity, without medical diagnosis or treatment.
MORROW MEDICAL
MORROW Medical is a physician-led longevity and lifestyle medicine clinic in Singapore, focused on helping individuals understand, optimise, and protect their long-term health. We combine comprehensive health screening, preventive care, and evidence-based lifestyle medicine to identify early signs of metabolic, cardiovascular, and functional change—often before disease develops. Our fully licensed doctors diagnose conditions, prescribe medication, and manage chronic disease where required, while also guiding patients through personalised lifestyle interventions that support sustainable improvement. From preventive screening to ongoing medical management, MORROW Medical delivers integrated care designed to strengthen function, resilience, and long-term health outcomes.
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MORROW HEALTH
MORROW Health is Singapore’s largest integrated fitness and recovery destination, designed to help individuals build healthier, more resilient lives through intentional daily habits. Grounded in lifestyle medicine, MORROW Health brings together physical activity, nutrition, restorative sleep, stress management, avoidance of risky substances, and social connection through structured programmes and purpose-built environments that make sustainable lifestyle change achievable. Supported by evidence-informed practice and data from wearables and lifestyle inputs, MORROW Health helps members recognise patterns, build consistency, and stay accountable—turning insight into everyday action that supports long-term vitality, strength, and clarity, without medical diagnosis or treatment.
