Mental Health Case Manager (Qualified Professional/QP)

1pyra)mid_health&care

Asheville, NC · Asheville · United States

Posted May 1, 2025

Other
Client Support

Job description

Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve. A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities.

Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges. We offer behavioral healthcare services – psychiatry, addiction recovery, mental disorder treatment, etc. – that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being.

Mental Health Case Manager (Qualified Professional/QP)
📍 Asheville, NC
💰 $23 – $25/hour + Full Benefits
🕒 Full-Time | 40 hours/week

Make a Real Impact—Right Where It Matters

Join Pyramid Healthcare’s Assertive Community Treatment Team (ACTT) in Asheville, NC—a true “hospital without walls.” Our team delivers high-intensity, community-based behavioral health services to individuals with severe mental illness who are at risk of crisis and often lack access to traditional care.

You’ll be part of a multidisciplinary team providing hands-on, person-centered support across mental health, substance use, housing, and vocational needs—helping clients build stability and independence in real-world settings.

Why ACTT?

Work directly in the community—no two days are the same
Be part of a collaborative, mission-driven clinical team
Help underserved populations achieve lasting recovery
Engage in evidence-based, outcomes-focused care

What You’ll Do

Develop and manage person-centered treatment plans
Coordinate care with a multidisciplinary team
Conduct utilization reviews and ensure compliance with CARF, DHHS, and LME standards
Lead and participate in treatment team meetings
Support discharge planning and continuity of care
Maintain strong communication with referral sources and stakeholders
Complete timely, accurate clinical documentation
Participate in CQI initiatives and peer reviews
Provide community-based support, including transportation as needed
Rotate in on-call/crisis response duties

What We’re Looking For

Bachelor’s degree in Social Work, Counseling, Psychology, or related field (required)
Master’s degree in Human Services (preferred)
Must meet QP status per 10A NCAC 27G.0104
1–3 years experience with severe and persistent mental illness (SPMI) preferred
Experience in vocational or housing support is a plus
Valid driver’s license

Skills That Set You Apart

Strong teamwork and communication skills
Ability to build trust with diverse populations
Solid clinical judgment and professional boundaries
Organized, detail-oriented, and adaptable

Training & Development

We invest in your growth with ongoing training in:

CPR & First Aid
Ethics & Confidentiality
Consumer Rights
Case Management
Continuous Quality Improvement (CQI)

Why Pyramid Healthcare?

We’re committed to delivering compassionate, evidence-based care while supporting our team with the tools and resources needed to succeed. Our ACTT programs are continuously improving through outcomes tracking and collaboration with local and state partners.

Pyramid CORE Values:

We are committed and proud to live our CORE values and use them to inspire those around us. Our employees are expected to align with these values, behaviors, and standards. We are held accountable for upholding these CORE Values: INTEGRITY is striving to be honest, transparent, and ethical when dealing with clients, staff, and the community. DEDICATION is demonstrating an unwavering commitment to always provide exceptional care and support to those we serve is needed daily. COLLABORATION is a steadfast, team-focused approach; working together to achieve excellence. PASSION is genuine, compelling, and relentless desire to improve lives and support Pyramid Healthcare’s mission.

Total Rewards for Full-Time Positions:

Medical, Dental, and Vision Insurance
Flexible Spending Accounts
Life Insurance
Paid Time Off
401(k) with Company Match
Tuition Reimbursement
Employee Recognition Programs
Referral Bonus opportunities
And More!

Want to know more?

To learn more about Pyramid Healthcare, and how you can achieve personal and professional growth, visit us at: https://bit.ly/Pyramid-Careers.

Pyramid Healthcare, Inc. is proud of its diverse workforce, and is an Equal Opportunity Employer.