Mentor - Parent Pathways - Sydney Greater West

Number of Positions Available: 1 ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. At the Salvation Army Employment Plus (EPlus), we've worked with over 200,000 businesses across Australia and seen well over half a million Australians successfully placed in employment. We don't ever see a job, as just a job. We see a job as an opportunity for a better, more secure, more stable and empowered life. ABOUT THE ROLE Are you passionate about empowering parents to achieve their educational and career goals? Our Parent Pathways program is the career choice for you . Join our Parent Pathways Penrith team , where you will be responsible for supporting Parents to identify and reach their education and employment goals, ultimately contributing to their long-term economic security . The role of the Me ntor is to provide comprehensive support, empowering and encouraging parents throughout the program . The successful candidate will be responsible for : Build trusted relationships across a caseload of participants providing a n elevated level of customer care and professional support throughout their journey Foster meaningful interaction through initial and ongoing participant appointments, guiding them to achieve their goals and unique program objectives Identify and address barriers to employment through referral to relevant community support services and provid e ongoing mentoring Facilitate job placements with local employers for job-ready participants and provide continuous support to ensure lasting employment success Work both independently and collaboratively to exceed KPI targets, driving team and personal success Ensure all tasks are executed in full compliance with Department guidelines, legislative requirements, and organi s ational procedures and policies ABOUT YOU Possess a minimum Certificate III qualification in fields such as Employment Services, Community Services or other relevant area s . O r be willing to pursue a relevant qualification Previous e xperience in a case management , employment services or social services is highly regarded Relevant l ived experience would be highly valued, as it enriches our support for participants experiencing barriers, whilst navigating a complex system. Your personal journey will bring empathy, understanding, and empowerment to those we serve Skilled in empo wering individuals to navigate their barriers and foster connect ion with support services in the community Demonstrated success in a high-performing workplace with a strong commitment to high quality values based human services Advanced conflict resolution and problem-solving skills Well-developed skills in customer service, coaching and administration Excellent written and verbal communication Strong computer literacy skills including proficiency using MS Suite of programs Must hold a Driver’s licen c e and a Working with Children Check or relevant state equivalent (or are willing to apply for a WWCC) Applicants will be required to undertake a police check, it is not mandatory to have a clear criminal history BENEFITS Above Award wages + super + allowances Access to generous Not For Profit salary packaging of up to $15,900 per year (also for casuals) Access to meal and entertainment benefits of up to $2,650 through salary packaging Access to relocation benefits through salary packaging options Up to 12 weeks Paid parental leave Novated car leasing Learning and development to support you in your role Scholarships via Eva Burrows College Supported study options Comprehensive Employee Assistance Program Career progression opportunities Transfer opportunities – we are in every major city in Australia Making an impact – socially and environmentally – with one of the most loved charities in Australia To apply for this opportunity, please click on the 'Apply' button below to be taken to our online application process. Applications will be reviewed on receipt and will be accepted until the position is filled. Job offers will be subject to a National Criminal History Check as per Police Certificate Guidelines and will be required to have a Working with Children Check. At Employment Plus, we value diversity and strive for inclusivity in our recruitment process. If you are a person with a disability and require an adjustment, such as alternative application methods, or if you have a general enquiry about a role, please contact our Talent Acquisition team at . Please specify the job title and location in the subject line. The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value and include people of all cultures, languages, abilities, sexual orientations, gender identities, gender expressions and intersex status. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check or relevant state equivalent. Applicants for all roles require a mandatory National Police Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration. The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W e are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration