Merchandise Associate- NCAA Hall of Champions

Job description

LEGENDS & ASM GLOBAL Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality. Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences. ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, convention centers and theaters. Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen! LEGENDS GLOBAL MERCHANDISE Recognized leaders in retail and merchandising worldwide, Legends Global Merchandise (LGM) provides a fully customized, customer-centric, omnichannel shopping experience for fans. Our vertical service solution allows us to provide the latest trends, styles, designs, and brand collaborations across different categories. For in-venue, e-commerce and pop-up operations, Legends sets the standard when it comes to a unique shopping experience. We pride ourselves in creating a customized portfolio of inventory based on each property and operating as a true extension of each client’s brand. Different guests want different things, and we are here to build and provide a tailored retail experience. THE ROLE Our retail employees are responsible for creating the ultimate experience for the fan. Our number one priority is to provide fans with a legendary experience each time they enter the store. We strive to create an environment unlike any other sporting event world-wide. We go above and beyond to exceed their expectations in customer service, display of merchandise, and attention to detail. If you have a passion for retail, an outgoing personality, love to sell, enjoy working in teams and strive to create relationships with the fans, this is the place for you. 2-4 days a week -15-20 hours a week -starting at $14 an hour -Museum Hours: Tuesday-Saturday 10am-5pm, Sunday 12pm-5pm - Great for students at IU Indy and Purdue University Indianapolis ESSENTIAL FUNCTIONS Assist guests with their overall experience while also maximizing sales within the retail kiosks. Answer guests' questions regarding Hall of Champions equipment, which includes and is not limited to retail & interactive kiosks, displays, theater. Complete quick and friendly retail transactions with customers. Maintain general cleanliness of the Hall of Champions equipment and retail fixtures. Stock, organize and sell merchandise in the retail kiosk and assist in executing all company visual merchandising directives. Assist in daily inventory control, weekly cycle counts and a twice-yearly physical inventory of the Hall of Champions merchandise (or as requested by Legends Global Merchandise inventory control). Assist with overseeing the capture of all sales records (POS) on all admission tickets & merchandise sold out of the Hall of Champions. Perform Total Customer Experience Other duties may be assigned QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Retail experiences a plus but not mandatory. Must be a team player. Self-motivated to stay busy during slow periods. Strong verbal communication skills. Must have good interpersonal skills for interacting with customers, staff, and NCAA contacts. Basic computer skills; Microsoft Office, Word, Excel, Outlook. Ability to understand and follow NCAA and Legends Global Merchandise policies, procedures and work processes. Must be able to manage multiple tasks and priorities and easily adapt to changing situations. Knowledge of products and quality focus. COMPENSATION Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan. WORKING CONDITIONS Location: On Site- NCAA Hall of Champions Indianapolis, IN PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.