Merchandising & Digital Marketing Administrator

Job description

We are seeking a proactive and creative Merchandising & Digital Marketing Administrator to support the promotion, presentation, and commercial performance of Somerset Larder's retail and catering operations at Hinkley Point C. The successful candidate will be responsible for coordinating merchandising and menu compliance activities, creating accurate labelling, digital menu and marketing content, maintaining brand standards, and supporting promotional campaigns that drive customer engagement, sales, and awareness across multiple channels. This role combines administrative excellence with creativity, requiring strong organisational skills, attention to detail, and a passion for customer experience and marketing. Merchandising: Support the planning and execution of merchandising initiatives across retail outlets and catering locations. Ensure promotional materials, point-of-sale displays, signage, and product presentations are maintained to a high standard. Coordinate seasonal campaigns, product launches, and themed events and ensuring they translate to the shop floor and counters Monitor stock presentation, planograms and visual merchandising compliance across locations. Assist with analysing sales performance and customer purchasing trends to identify merchandising opportunities. Liaise with suppliers to obtain promotional assets and product information. Maintain accurate records of merchandising plans, promotional calendars, and campaign activity. Digital Marketing Create weekly digital menus and labels for compliance and accuracy in food safety legislations, KPIs and service level agreements Assist in the development and delivery of marketing campaigns to promote retail offers, catering themes, sustainability initiatives, and local supplier partnerships. Produce marketing materials including graphics, posters, digital advertisements, and promotional communications for retail and other catering themes. Update HPC Link & internal website digital content to ensure information remains accurate and relevant. Monitor digital engagement metrics and prepare reports on campaign performance. Support photography and content creation activities across Somerset Larder operations. Ensure all communications align with brand guidelines and company values. Administration Maintain and deliver accurate food labelling, ensuring all legal and project compliance is met including, but not limited to, allergens, nutritionals, KCAL Maintain marketing databases, content libraries, and campaign records. Coordinate supplier information, artwork approvals, and marketing collateral requests. Assist with budget tracking, purchase orders, and invoice administration where required. Support event planning and promotional activities across the business. Prepare reports, presentations, and performance summaries for management. Ensure compliance with company policies, food safety standards, and site security requirements Working Arrangements Flexibility to work across multiple sites and attend meetings or events as required. Occasional out-of-hours working may be required to support business activities and campaigns. Level 3 Food Hygiene qualification A current, sound knowledge and awareness of the key issues affecting the high street and retail industry in its entirety, including those pertinent and particular to this role and its organisational environment A working knowledge of operational compliance for Health & Safety Regulations related to retail and catering business operations, including an up-to-date knowledge of the latest requirements Sound written communication skills commensurate with the requirements the post IT literate with a good understanding of industry –relevant software systems and processes Excellent verbal communication skills Evidence of readily accepting individual accountability and effective use of initiative Ability to manage and prioritise own workload in meeting requirements/deadlines on a similar scope and scope Skills & Experience Essential Previous experience in merchandising, marketing, retail administration, or a similar role. Strong organisational and administrative skills. Excellent written and verbal communication abilities. Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, and Word. Experience managing digital content and internal or external social media platforms. Strong attention to detail and ability to manage multiple priorities. Creative mindset with an eye for visual presentation and branding. Ability to work independently and collaboratively within a fast-paced environment. Desirable Experience within retail, hospitality, catering, or food service sectors. Knowledge of graphic design software such as Canva, Adobe Creative Suite, or similar tools. Understanding of digital marketing analytics and reporting. Experience coordinating events or promotional campaigns. Familiarity with content management systems and email marketing platforms. Personal Attributes Enthusiastic and customer-focused. Creative and commercially aware. Highly organised and detail-oriented. Positive, flexible, and proactive approach to work. Strong relationship-building skills with colleagues, suppliers, and stakeholders. Passionate about supporting local suppliers and promoting high-quality food and hospitality experiences. Employee Benefits Menu At Somerset Larder, we believe our people are the secret ingredient to our success. Here’s a flavourful look at the benefits we’ve cooked up for our amazing team: Generous Time Off Savour a well-balanced blend of work and personal time with our generous annual leave allowance (30 days including bank holidays) Pension Contributions with Extra Spice Prepare for your future with a pension plan that goes beyond the basics – 5% from you, matched with a hearty 5% from us Life Assurance Our life assurance plan is here to provide peace of mind, so you can focus on serving up excellence Cycle Scheme Get a healthy and eco-friendly start to each day with our cycle scheme – perfect for working up an appetite! Comprehensive Family Leave Benefits When life serves up big changes, we’re here to support you with a menu of family leave benefits designed so you can make memories as you care for your family. Free Food and Drink on Shift Enjoy a daily free meal/drink so you can fuel up and stay energised. Employee Assistance Programme (EAP)/Mental Health First Aiders Tap into our 24/7, all-year round helpline and portal Wisdom, loaded with resources on health, finances, legal advice and lifestyle tips – a full menu of support options Christmas Shutdown Relax during the festive period whilst the operation is closed between Christmas and New Year – a rarity for the Hospitality industry (option to volunteer for skeleton staffing) Learning, Development and Apprenticeship Opportunities Stir up new skills with a range of development and apprenticeship opportunities to help you grow your career and cook up success in the culinary world. Access to Occupational Health As a perk of being part of the HPC project, you will have access to Health Partners, the UK’s leading provider of workplace health services Refer a Friend Scheme Use our employee referral programme and benefit financially by adding people from your professional network to our workforce. Monthly Recognition: A Toast to you Each month, we raise a glass to our star team members who go above and beyond, as nominated by their colleagues Long Service Awards Celebrate the milestones! Receive our heartfelt gratitude and special recognition at your 5- and 10-year anniversaries Annual Team Awards Join us for our annual awards event as we honour the outstanding contributions and achievements of our team. It’s our way of saying cheers to you! This benefits menu is our recipe for a rewarding and fulfilling career, where you can develop your talents and delight in the journey ahead. Pre-Employment Screening Successful applicants will be required to provide a three-year employment history and five-year address history to work on Hinkley Point C. They must be able to provide in date photographic ID and their right to work in the UK so that security clearance can be obtained as these roles are based on a nuclear regulated site. Southwest Larder: Togetherness, Nurture, Pride, Planet Merchandising & Digital Marketing Administrator Full Time: 39 hours a week Salary: £17.62 per hour Location: Compass House, North Petherton and Other Locations as Required Closing Date: 01/10/2026 Interviews: week commencing - 05/10/2026 Want to work for a company where Togetherness, Nurture, Pride and Planet are at the heart of everything they do? Then look no further, Somerset Larder produces fresh food and meals to go using locally sourced ingredients from all over the west country. Our philosophy is to nourish the community with amazing produce, to employ local people and to train apprentices for future careers in the catering and hospitality sector. At Somerset Larder, our Values have been set by our staff. Our Values exist for the good of our working lives and company performance. Our Values are: Togetherness - “Be a tractor not a trailer.” Nurture - “You grow, I grow, we grow.” Pride - “We can, and we will” Planet - “We’re part of a bigger picture”