Meter Reader

Job description

Uploading documents with your application: While PDFs are an acceptable file type, scanned PDFs or images (such as those created via Canva) are not supported by the applicant tracking system. JOB TITLE: Meter Reader DEPARTMENT/DIVISION: Utility Customer Service REPORTS TO: Utility Customer Service Supervisor SUMMARY: Responsible for performing activities related to reading residential and commercial meters and performing field customer service. Work is performed with limited supervision. ESSENTIAL JOB FUNCTIONS: • Conducts field readings of residential and commercial meters. Logs results utilizing established guidelines. • Provides field customer service activities related to new service, service suspensions, service cancellations, high bill complaints, flow checks, and/or other related issues. • Prepares and maintains a variety of records, logs, work orders, and/or other related documentation. • Performs other duties as assigned. SUPERVISORY/BUDGET RESPONSIBILITIES: • None. KNOWLEDGE, SKILLS, AND ABILITIES: • Knowledge of City geography; • Skilled in providing customer service; • Skilled in reading maps; • Skilled in preparing and maintaining records; • Skilled in operating a computer and related software applications; • Skilled in communicating effectively with a variety of individuals. MINIMUM QUALIFICATIONS: • High School Diploma or G.E.D. • One year of related customer service experience. • Requires a valid Texas Driver’s License. PREFERENCES: • None. WORKING CONDITIONS: • Frequent climbing, balancing, reaching, sitting, standing, stooping, kneeling, crouching, walking, talking, seeing, hearing, smelling, and manual dexterity. • Occasional lifting and carrying up to 100 pounds. • Work is typically performed in both standard office and outdoor environments, with potential exposure to adverse weather conditions. • Work is performed in close quarters and high and precarious places. CONDITIONS OF EMPLOYMENT: • Must pass pre-employment drug test. • Must pass criminal history check. • Must pass motor vehicle records check.