Mexico Logistics Assistant - 4 on, 4 off Shift

Job description

MODIFIED SHIFT: 4 on, 4 off. Hours of work are 07:00 - 19:00. LOGISTICA BISON MEXICO is a leading company in the logistics and transportation sector, recognized for its commitment to excellence in service and the professional growth of its collaborators. With a history of success in the market, we provide a dynamic and collaborative work environment in the heart of Querétaro, Querétaro. As part of our focus on innovation and quality, we offer professional development opportunities and an inclusive work environment. Our company is proud to offer a work environment that fosters growth and excellence in each of our employees. The Logistics Assistant (LA) carries out duties associated with the day to day administrative function of Bison Logistics Team. Key duties include tracking shipments to identify loads at risk of being late, communicating to internal and external stakeholders, updating arrivals and departures in the operating system, proactive order/equipment tracing, sending carrier contracts, recording of information in the logistics system, and troubleshooting, as required. The primary purpose of this job is to ensure that all service deliverables are on track while keeping the secondary purpose in mind to also ensure administrative functions of Bison Logistics are completed in an accurate, timely, and complete manner. Specific Responsibilities include: Track shipments in real-time using tools such as GPS. Contact drivers and dispatch by phone to confirm status updates. Monitor and update events such as arrivals and departures in various operating systems. Identify delays or route deviations and escalate as needed. Process shipment updates received from various sources. Provide proactive shipment status updates to internal and external stakeholders. Respond to inquiries for information from various sources. Record information in various operating systems. Troubleshoot as required. Other administrative duties as assigned. Our Ideal Candidate will possess: Prior Transportation Industry and/or Logistics experience is an asset, but not a must. Advanced command of the English language with strong written and oral communication skills. Sound analytical and critical thinking skills. Decision making and organizational skills. Proven communication and time-management skills. Experience working in a fast-paced environment. Strong customer service and relationship-building skills. The ability to thrive in a fast-paced, deadline-oriented environment. Benefits include: Monthly food vouchers. Savings fund. Christmas Bonus. Vacation day and bonus. Private Health Insurance. Life Insurance. Why Bison: • Thrive in a supportive team that provides coaching and training to help develop your skills and progress your career • Dispersed work environments that promote a healthy work-life balance • Meaningful and impactful work and projects with an essential service provider • Join our engaging Wellness Program & extracurricular sports teams About Bison: • Celebrating over 50 years in Business • Active in giving back through Corporate Social Responsibility and Charitable Giving • Committed to environmental sustainability Bison Transport is committed to Diversity and Inclusion in the Workplace.