MFC Operation Specialist

Job description

Company Description Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 70 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. Job Description In Glovo, we want to change the way consumers buy groceries. Our mission is to revolutionize the industry by delivering an unparalleled experience to our clients. To achieve this, we strive to offer the highest quality and variety of products, ensuring swift delivery every time. As a Store Manager you will be responsible to manage and coordinate an MFCs (Micro Fulfillment Centers), focusing on implementing, improving and controlling all operational processes, driving them towards the exceptional performance our customers demand. Join us in setting new standards of excellence and be part of a dynamic team committed to redefining the grocery shopping experience. THE JOURNEY Manage a warehouse with a team of >8 people. , including Team Leaders and Pickers (hiring, training and mentoring) Develop MFCs business model with a 360º mindset. Work with a cross-functional team (Operations, CatMan, Finance, Health and Safety, Procurement…) to achieve quick and flawless execution. Lead project implementation analysis and translate it into actionable tasks to ensure continuous improvement. Embrace a start-up mentality and emphasize Glovos’ Core Values. Qualifications Min of 2-3 yr of experience in fast-paced environments (operations, consulting, retail industry, etc.). Ability and experience to manage large work teams and lead changes. A data-driven mentality: taking decisions based on data and using good business judgment when necessary. Good communication skills, English and Portuguese speaker is a Must (Spanish is a Plus) You've got good judgment but own up to your mistakes. You find smart and elegant solutions to complex, multi-disciplinary problems. You're highly agile and thrive in ambiguous environments. You are always respectful, kind, and fair. All of your reports speak highly of you as a manager and leader. You have an ambition that makes some people think you're crazy while inspiring others. You’re an owner, you have a natural bias for action, are always pushing for things to happen, and are objective and deadline-oriented. An empathetic, inclusive and curious attitude. Prioritization and executional excellence Microsoft Office skills: Excel, Word and Powerpoint Based in Lisbon, and willing to travel Individuals representing diverse profiles, encompassing various genders , ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable. We believe driven talent deserves: 💪 Private health insurance to keep you at your peak. 🍔 Monthly Glovo credit to satisfy your cravings! 🧠 Online therapy and wellbeing benefits to ensure your mental well-being. Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc). So, ready to take the wheel and make this the ride of your life? Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website ! Additional Information