MHI Talent Solutions | Product Manager, Business Systems

Job description

This pivotal position resides with one of our Talent Solutions client where we have established a strong partnership. The Product Manager, Business System role sits at the intersection of Product, Engineering, Supply Chain, Finance, and Operations, translating complex business processes into well-designed systems and features. The ideal candidate brings a strong product mindset, technical fluency, and the ability to go deep into operational domains such as purchasing, inventory, and order management. Key Responsibilities **Role:** Product Manager, Business Systems **Location:** Los Angeles, California **Status:** MHI is a successful managed services partner and now assisting with their key direct hire needs **Key Qualifications/Responsibilities:** **Product Strategy & Roadmap Ownership** - Own the product vision and roadmap for Business Systems supporting order-to-cash, procure-to-pay, inventory and fulfillment workflows - Align initiatives to revenue growth, inventory efficiency, and operational scalability - Drive a platform mindset across ERP and integrated systems, reducing fragmentation and manual work - Balance immediate operational needs with long-term system architecture and scalability **Business Systems Ownership (O2C, P2P & Inventory)** - Own and evolve systems supporting: - Order-to-Cash (O2C): order management, fulfillment, invoicing - Procure-to-Pay (P2P): purchasing, vendor management, inbound inventory - Inventory Management: visibility, allocation, transfers, and reconciliation - Partner with Production and Operations and Order Fulfillment teams to improve purchasing workflows, demand planning inputs, inventory accuracy, allocation, fulfillment execution, and exception management across the order lifecycle. - Ensure systems support multi-channel complexity across wholesale, franchise, retail and DTC, with a focus on inventory and fulfillment operations **Order Fulfillment & Channel Enablement** - Partner with Operations, Order Fulfillment, Wholesale, Retail, and Franchise teams to streamline end-to-end operational workflows. - Lead feature development across: - B2B order management and lifecycle events - Inventory allocation, availability, and disposition across channels - Fulfillment, shipping, and returns workflows - Pricing, invoicing, and financial reconciliation - Support franchise-specific requirements including regional operations, pricing structures, and reporting needs - Ensure consistency and scalability of systems across all sales channels **KPI Ownership & Operational Performance** - Own system-level performance metrics across business systems - Drive measurable improvements in: - Order cycle time and fulfillment speed - Inventory accuracy and turnover - Purchasing efficiency and vendor performance - Invoice accuracy and revenue realization - Exception handling and manual intervention rates - Leverage data and user insights to continuously optimize system performance and workflows **Systems & Integrations** - Own product direction for NetSuite ERP across B2B, DTC, purchasing, and inventory modules - Drive data integrity and ensure seamless flow across ERP, 3PLs, EDI, and downstream systems - Deliver automation and scalable solutions across integrations and system touchpoints **Execution & Cross-Functional Delivery** - Gather business requirements and translate them into scalable product requirements, user stories, and acceptance criteria. - Manage UAT, release planning, change management, and business readiness. - Serve as the intermediary between Engineering and business stakeholders, translating business needs into scalable, well-designed system solutions. - Maintain and communicate roadmaps, priorities, product requirements, technical designs, SOPs, and delivered outcomes across technical and non-technical teams. **Skills, Knowledge and Expertise** - 5+ years if Product Management experience supporting enterprise business systems, ERP, supply chain, or operational technology. - Strong functional understanding of Order-to-Cash, Procure-to-Pay, inventory management, and order fulfillment workflows. - Hands-on Netsuite experience across order management, purchasing, inventory, fulfillment, and related business processes. - Experience owning products and workflows across integrated enterprise systems, including ERP, EDI, WMS/3PL, and downstream platforms. - Ability to gather complex business requirements and translate them into scalable product and system designs. - Demonstrated ability to evaluate upstream and downstream process, data, and system impacts when designing solutions. - Proven track record of delivering systems enhancements that improve operational performance, data integrity, and business scalability. - Functional experience with iPaaS including the ability to understand, troubleshoot, and support integration flows, mappings, transformations, and data movement. (Celigo preferred) **Preferred** - Background in apparel, retail, or consumer goods - Experience working with WMS, EDI, and supply chain integrations - Experience in multi-channel and global operations environments - Strong analytical and data-driven decision-making skills - Netsuite SuiteFoundation Certification or higher **Company Benefits include 100% paid healthcare (medical, dental, vision); Kind Body Fertility Benefits, 401 (k) savings plan with up to 4% match, Unlimited PTO, Employee Discounts, Full Access to LinkedIn learning.** **This is a full-time contract opportunity with opportunity to be brought on as a permanent employee in the future** **Salary Range: $130-150k**