Microsoft 365 Collaboration Engineer (Technical Specialist)

Job description

Description This position is an onsite position and available to be filled at any Huntington Corporate office location (see location options on posting) Summary: The Microsoft 365 Collaboration Engineer is responsible for the design, implementation, administration, and optimization of the Microsoft 365 ecosystem. This role ensures a secure, scalable, and highly available collaboration platform that supports voice, video, messaging, and integration with enterprise applications. The engineer partners with infrastructure, security, networking, and automation teams to deliver a seamless Teams experience aligned with organizational governance, compliance, and business objectives. This includes supporting enterprise collaboration, meeting solutions, app integrations, and lifecycle management across hybrid and cloud environments. Duties and Responsibilities: Platform Engineering & Administration Design, deploy, and manage Microsoft Teams environments in Microsoft 365. Administer Teams policies (messaging, meetings, voice, app setup, compliance). Manage Teams lifecycle (provisioning, classification, expiration, and archiving). Optimize performance, reliability, and user experience across Teams workloads. Support eDiscovery, legal hold, and auditing requirements. Align Teams configurations with enterprise regulatory and risk frameworks. Integration & Automation Integrate Teams with third-party applications and internal systems. Support Power Platform (Power Automate, Power Apps) integrations with Teams. Automate administrative tasks using PowerShell, Graph API, and scripting. Support bots, connectors, and custom Teams app deployments. Monitoring & Support Monitor service health, usage metrics, and adoption trends. Troubleshoot incidents and service disruptions across Teams workloads. Partner with service desk and incident management teams for escalation handling. Document solutions, processes, and operational runbooks. Continuous Improvement & Adoption Drive Teams adoption and best practices across the organization. Identify opportunities for feature enhancements and platform optimization. Stay current on Microsoft 365 roadmap and emerging Teams capabilities. Provide guidance and training to technical teams and end users. Basic Qualifications: Bachelor's Degree or 4+ additional years of equivalent experience. 5+ years of experience in Microsoft 365 or collaboration platform engineering. Preferred Qualifications: Strong expertise in Microsoft Teams and Microsoft 365 architecture. Enterprise experience with Exchange Online, Azure AD (Entra ID), SharePoint Online, and OneDrive. Hands-on experience with Teams policies and governance. Strong analytical and troubleshooting skills. Ability to communicate technical concepts to non-technical stakeholders. Detail-oriented with a focus on governance and operational excellence. Ability to manage multiple priorities in a fast-paced environment. Proficiency in PowerShell scripting and automation. Understanding of identity and access management, including SSO, MFA, and Conditional Access. Knowledge of basic networking fundamentals (QoS, DNS, firewalls, latency, bandwidth planning). Familiarity with Microsoft Graph API and automation frameworks. Familiarity with Power BI dashboards for Teams usage, licensing and reporting. Experience supporting enterprise-scale Teams or Unified Communications deployments. Experience in regulated environments (financial services, healthcare, etc.) is a plus. Preferred Certifications: Microsoft Certified: Teams Administrator Associate (MS-700) Microsoft Certified: Identity and Access Administrator Associate (SC-300) Microsoft Certified: Azure Administrator Associate (AZ-104) Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900) Exempt Status: (Yes = not eligible for overtime pay) ( No = eligible for overtime pay) Yes Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Compensation Range: $70,000 - $140,000 Annual Salary The compensation range represents the anticipated low and high end of the base compensation range for this position. Actual compensation will vary based on various factors including but not limited to location, experience, and education. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO). Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.