Microsoft Customer Technology Adviser

Job description

Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive. The Role Your role Join our dynamic team as a Microsoft Business Architect and become an integral part of our cutting-edge Go-To-Market organisation. As a certified expert in Microsoft technologies, you will be at the forefront of revolutionising enterprise technology solutions for our valued customers. Working hand in hand with Kyndryl Consult Partners and customer stakeholders, you will leverage your deep technical and solution expertise to drive strategic opportunities, develop differentiated value propositions, and exceed customer expectations. In this role, you won’t just be another advisor, you’ll be a trusted ally and visionary, delivering unique, Microsoft-based solutions that transform our customers’ businesses. Through engaging demonstrations, compelling presentations, and innovative prototypes, you will showcase Kyndryl’s technical eminence and leave a lasting impression on our customers and partners. As a vital member of our team, you will support Consulting, Advisory, and Architecture activities across Sales, Pre-Sales, and Delivery, collaborating closely with Customer Partners and Kyndryl Consult Partners. Your deep domain expertise in Microsoft platforms, including Azure, Microsoft 365, Power Platform, and Dynamics, will enable you to design and articulate comprehensive, cross-practice solutions that address complex enterprise challenges and drive profitable deals. Your dedication to continuous improvement and your passion for Microsoft technologies will shine through as you demonstrate end-to-end knowledge of the Microsoft ecosystem and its alignment with Kyndryl’s broader capabilities. Your external certifications and technical mastery will establish you as a true authority and thought leader in your field. As a Microsoft Business Architect, you will combine strong technical and business acumen to deliver value-driven solutions within the Microsoft services domain. Your exceptional customer-facing skills, articulate communication style, and interpersonal finesse will enable you to clearly convey the strategic and technical benefits of Kyndryl’s Microsoft solutions, aligning them perfectly to each customer’s unique needs. As a strategic thinker, you will identify and analyse intricate business and technical requirements, orchestrating Kyndryl’s full capabilities to generate winning cross-practice solutions. Your ability to develop and deliver compelling demonstrations, proofs of concept, and prototypes will vividly demonstrate the tangible value of our offerings—leaving customers confident in their partnership with Kyndryl. In addition to your technical expertise, you will take the lead in coordinating the entire pre-sales process, ensuring quality, compliance, and adherence to Kyndryl’s best practices. You will collaborate with internal and external stakeholders to craft winning responses and optimal technical solutions. Moreover, you will actively build and nurture relationships with Microsoft alliance teams and ecosystem partners, fostering joint innovation and co-created solutions. Join our team of forward-thinking, tech-savvy professionals and embark on a journey of innovation, growth, and impact. As a Microsoft Business Architect, you will not only shape the future of Microsoft-based solutions but also make a meaningful contribution to the success of our customers—and to Kyndryl as a whole. What you will do •Lead customer-facing engagements to identify business and technical requirements, shaping tailored Microsoft-based solutions •Deliver high-impact demonstrations, proof-of-concepts, and prototypes that articulate the value of Kyndryl’s Microsoft capabilities •Collaborate with internal teams and alliance partners to co-create joint solutions and drive go-to-market plays •Support pre-sales activities including solution design, compliance verification, and proposal development •Align with Microsoft’s sales and partner engagement structures (ATU, STU, CSU) to drive joint opportunities •Represent Kyndryl at Microsoft events and forums, reinforcing our credibility and strategic alignment Who You Are Required skills and experience •Deep domain knowledge across Microsoft Cloud services: Azure, Microsoft 365, Power Platform, Security, and Data & AI •Proven experience translating Microsoft capabilities into industry-relevant customer propositions •Strong consultative selling background in complex enterprise environments •Demonstrated success in developing go-to-market plays with Microsoft solutions •Excellent stakeholder engagement skills, with the ability to influence both C-level executives and technical teams •Bachelor’s degree in a relevant field •Minimum 5 years of experience in Microsoft-focused solution sales, consulting, or architecture roles With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Being You The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way. What You Can Expect Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best. From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth. We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success. We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.