Microsoft Intune Associate Manager

Who we are: Accenture in the Philippines is a pioneer in Accenture’s global delivery network. Over the past 30 years, we have expanded our capabilities to become a powerhouse company providing end-to-end technology and business services. As part of Accenture’s global footprint in over 120 countries, covering 40-plus industries, we have been working with the biggest companies in the country and around the globe. Innovation, a constant at Accenture, enables us to find new ways to stay ahead of our clients’ challenges. Our inclusive, diverse, and strong culture of equality helps us constantly drive innovation in the workplace. By combining our industry expertise and the deep skills of our people with the latest technologies and our uncompromising high-performance standards, we help organizations grow their business and succeed in the digital age. The work: As Microsoft Intune Associate Manager , you will engage in a variety of tasks that involve identifying and resolving issues within critical business systems. Your day will be filled with collaboration, problem-solving, and decision-making as you work with various teams to ensure the smooth operation of applications. You will be responsible for providing expert guidance and support, ensuring that all systems function optimally and meet the needs of the organization. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Expected to provide solutions to problems that apply across multiple teams. - Facilitate knowledge sharing and training sessions to enhance team capabilities. - Monitor system performance and implement improvements as necessary. - Develop and maintain documentation for processes and procedures. - Moving the organization away from on-premise imaging to cloud-native management. - Design Tenant structured, including conventions and group hierarchies. - Design "Zero-Touch" provisioning - Create procedure for apps packaging, testing, and updating across the fleet. SCCM (System Center Configuration Manager) Architect or Microsoft Endpoint Configuration Manager (MECM) Architect role includes: - Site Planning and Distribution Strategy - Discovery and Gap Analysis - Migration Planning & Consolidation - Design Task Sequences Here’s what you’ll need: - Required skill: Expert proficiency in Microsoft Intune. - The candidate should have a minimum of 5 years of experience in Microsoft Intune. - Additional Good To Have Skills: Experience with SCCM and Microsoft 365. - Strong understanding of application support methodologies and best practices. - Experience in troubleshooting and resolving software issues in a timely manner. - Familiarity with cloud-based solutions and their integration with on-premises systems. - Ability to analyze system performance metrics and implement necessary changes. - This position is based at our Manila office. #LI-PH What’s in it for you? • You will be part of Accenture’s growing community of technology professionals, continually expanding to provide the best services to our clients. • At Accenture, you will be working on innovative projects, while being exposed to the latest emerging technologies and industry best-practices. • We offer trainings and development programs and courses to help you grow your own tech stack and certifications. What we believe All our leaders are committed to building a better, stronger, and more durable company for future generations to create positive, long-lasting change. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and creative, which helps us better serve our clients and our communities. Our position as partner to many of the world’s leading businesses, organizations and governments affords us both an extraordinary opportunity and a tremendous responsibility to make a difference. Sustainability is one of our greatest responsibilities, which we embed it into everything we do and for everyone we work with. Accenture is committed to providing equal employment opportunities for persons with disabilities. Please let your recruiter know if you require reasonable accommodation to enable your participation in the recruitment process, they will be happy to assist you. Discover Accenture's commitment to inclusion & diversity. See our US workforce demographics for gender, ethnicity, persons with disabilities and veterans. Read more. About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.