Microsoft Office 365 Lead - Fulltime/Permanent

Job description

Description: Our client is looking for an experienced Office 365 professional to join the End User Productivity team in our Global Information Systems (GIS) organization. This role has the unique opportunity to define how we can best utilize the Microsoft productivity applications and will help guide and shape the direction and deployment of Office 365 for as we roll-out to the entire organization. The principal objectives of the position are to manage the program of work to complete the deployment of Office 365 and provide support in the use of the application to the business. The incumbent will participate as an internal consultant to businesses and various customer groups to understand their business needs and guide them in using the Microsoft Office and collaboration solutions available. They will interact with technical teams and/or the vendor to resolve technical decisions and / or issues. Scope of responsibilities includes all regions, globally. We are looking for a strong candidate to identify opportunities and promote existing initiatives in support of overall strategy and the commitment to making Office 365 our primary client/cloud platform. The candidate should be able to provide vision into what is possible as well as direction for getting there. Lead the Microsoft Application Area of the End User Productivity Team - including Office 365 and SharePointAct as Project Lead for additional Phases of Office 365 deployments - all aspects of project management, including but not limited to scheduling, resource management, and budget planning and execution. Future phases will include applications and functionality such as OneDrive, Groups, Team Sites, Delve, Video, and Sway. Advanced features include email archiving, and Telemetry. Oversee activities to implement ongoing updates to the Office 365 applications. Determine any major changes to the applications, such as new features or underlying architectural changes that might require testing or infrastructure verification prior to implementation. Lead ongoing activities to leverage the capabilities of the Office 365 applications and services while increasing adoption and awareness across the company. Own the overall Office 365 service. Ensure that service interruptions caused by the vendor are investigated and communicated to others within appropriately. Ensure that support resources have appropriate training and documentation to resolve customer’s issues. Establishes and maintains an effective working relationship across the organization, with leadership, customers, and suppliers. Serve as the compliance lead for areas of responsibility - ensuring that existing processes and procedures are followed and implementing new governance processes where required. Establish and maintains an effective working relationship across the organization, with leadership, customers, and suppliers. Pursue continuous learning consistent with the movement in job requirements, changes in technology, and changes in the organization. Partner with architecture and client teams to define and develop strategy and deliver results in line with the strategy. Coordinate with the Corporate Security Team to implement advanced security features of Office 365, including Data Loss Prevention, Rights Management, and eDiscovery. Partner with the infrastructure leads and teams to ensure continued stability and support of the Microsoft Applications. Preferred Qualifications •Bachelor’s degree in Computer Science, Business, Math or related field from an accredited institution •Existing skills and experience in this space are imperative for the candidate to act as the Subject Matter Expert in the Microsoft application area •Understanding vendor vision and direction and staying current on trends and industry best practices •Identifying opportunities and evaluate functionality to increase business value •Drive direction, adoption, implementation and change management to maximize the value of the Microsoft Products •A solid understanding of systems analysis, design, and programming techniques. •Strong customer relationship / skills •Project management experience in leading several large projects, demonstrate a solid understanding of project management processes, methodologies, and techniques, and a proven track record of delivering projects ontime, onbudget, and with a high degree of customer satisfaction in previous roles. •Strong human relation skills, and be able to interact with internal and external customers, other analysts, and management. •Effective verbal and written communication skills. •The incumbent must be able to provide work direction to teams and manage several large projects. All your information will be kept confidential according to EEO guidelines. Regardless of the size of your HR staff, it always feels like you’re spending too much time searching for qualified candidates and reviewing resumes. We meet our clients’ IT staffing challenges by leveraging the collective experience and expertise of our recruitment team and consultant base.