Microsoft Platform Senior Expert

Job description

Join Us At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact. What you’ll do We are seeking a skilled Microsoft Senior Expert to manage and maintain our Microsoft system and server network. In this role, you will be responsible for installing or upgrading Microsoft systems and servers, managing user access to servers, and automating processes to ensure operation security and stability Lead the architectural design and implementation of Windows OS-based infrastructure solutions across hybrid and cloud environments. Define and execute modernization strategies by simplifying legacy platforms and designing scalable, secure, and resilient systems. Collaborate with vendors and technology partners to evaluate, integrate, and deploy new service platforms aligned with business goals. Architect and oversee datacenter and application migration projects, ensuring minimal disruption and alignment with enterprise standards. Maintain comprehensive inventory and lifecycle management of all infrastructure components, including hardware and software assets. Provide expert-level troubleshooting and root cause analysis for complex system incidents and performance issues. Design and implement change management, patching, and upgrade strategies in accordance with security and compliance requirements. Establish and enforce security policies and best practices across Windows servers and services. Conduct capacity planning, performance tuning, and trend analysis to ensure optimal system health and scalability. Lead disaster recovery planning and testing, ensuring full operational readiness and documentation updates. Act as a technical advisor to internal teams and customers, providing guidance on infrastructure improvements and technology adoption. Drive continuous improvement initiatives and mentor junior engineers in best practices and architectural principles. Analyze customer requirements and translate them into robust, future-proof infrastructure solutions. Participate in strategic planning and roadmap development for infrastructure services and cloud adoption. Stay current with emerging technologies and lead proof-of-concept initiatives to evaluate their applicability. Planning training to contribute to team development and increase competencies. Expanding operational competencies and integrating them into general operational processes. Microsoft server installation and upgrades; Securely managing user access; Ensuring network security and operational stability Implementing automation processes Crisis management and managing all operational processes Improving Microsoft operational processes and enhancing service quality Improving processes and existing work with new technologies and developing infrastructure Creating, updating and disseminating procedure, activity and service documents, and preparing documents to eliminate the root of crises with the knowledge and experience gained regarding incidents, crises and studies in customer operations Who you are High-level experience, Ability to develop proactive solutions for clients, operation leadership, and communication skills Not a perfect fit? Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity. What's in it for you We like to keep them flexible: • Vflexy: Flexible Benefits Program • Hybrid working kit • Ergonomic kit allowance • Digital meal voucher • Flexible transportation allowance. • Employee assistance hotline & counselling • Comprehensive and flexible private health insurance • Discounted price deals for wide range of products & services Plus, plenty more to enjoy!If you want to know more about us and what we do, then visit our website: Instagram: Youtube: Data Privacy By applying for this job, you accept the Vodafone Privacy Policy. Please visit Privacy Policy web page at for further details. Who we are We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same. Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to for guidance. Together we can.