Mid-Level Workplace & Facilities Analyst

Job description

EBANX is one of the most successful fintechs to emerge from Latin America — and today, we are building a truly global payments company. Our mission has remained constant from day one: to unlock access and enable companies and consumers to participate in the digital economy, no matter where they are. What started as a bold vision has grown into a platform that connects some of the world's largest digital businesses with customers across 21 of the fastest-growing markets. We operate where complexity exists — turning local challenges into global opportunities, and building the infrastructure that allows payments to move further, faster, and smarter. We are a team of builders and problem-solvers. We think globally, act with curiosity, and believe diversity of thought is a competitive advantage. As EBANX enters its next phase of hyper growth, we are looking for people who want to shape the future of payments, expand what's possible, and help connect businesses and consumers across borders. Let's build what's next — together. **What your day-to-day will look like** - Provide front desk and reception support for employees, visitors, and vendors, ensuring a welcoming and professional workplace experience; - Manage office access control, visitor registration, badge administration, and parking requests; - Control and replenish office supplies and workplace materials, keeping operations running smoothly; - Coordinate shipments and deliveries through DHL, postal services, couriers, and notary offices, and manage the receipt and distribution of mail, packages, and correspondence; - Support invoice submission, administrative documentation, and other operational routines; - Act as backup for the Senior Workplace Analyst, stepping in to keep day-to-day office operations on track when needed; - Collaborate with vendors, internal stakeholders, and the broader Workplace & Facilities team to meet operational demands. **What you need to shine in this role** - Previous experience in Workplace, Facilities, Office Operations, Administration, or similar areas; - Advanced or fluent English skills (mandatory, given front desk and stakeholder interaction responsibilities); - Strong organizational and multitasking skills, with the ability to thrive in a dynamic office environment; - Great communication and interpersonal skills, with a proactive and collaborative mindset; - Proficiency in Microsoft Office and/or Google Workspace tools. **Bonus points if you have** - Experience supporting multiple stakeholders simultaneously in a fast-paced environment; - Familiarity with workplace management tools or ticketing systems; - Experience working in a tech or multinational company. **EBANX offers:** - Performance Bonus: Annual bonus program based on company results. - Meal Allowance: Monthly allowance to support your meals. - EBANX Education: Financial assistance for undergraduate, graduate, and MBA programs to support your professional growth. - EBANX Skills: Dedicated budget for courses, certifications, and workshops to encourage continuous learning. - Language Classes: Language classes to support your personal and professional development. - Health & Well-being: Medical and dental plans with extensive coverage, including support for dependents and wellness programs. - Flexible Work Culture: Semi-flexible hours, additional day off on your birthday. - Well-being Program: Access to activities and resources that promote physical and mental health. Learn more about our #ebanxlife on [LinkedIn](https://www.linkedin.com/company/ebanx/mycompany/?viewAsMember=true) and [Instagram](https://www.instagram.com/ebanxlife/), and see what it's like to be part of a global team that breaks barriers, creates opportunities, and celebrates every achievement together. ✨ An Out Of The Ordinary career is waiting for you here!