Mid-Market Account Executive

Job description

ABOUT NABLA We are a team of entrepreneurs, clinicians and engineers committed to bringing back joy to the practice of medicine. Together with a community of clinician innovators, we’ve harnessed the best of machine learning science to develop Nabla: the leading AI assistant that’s restoring the human connection at the heart of healthcare. By streamlining clinical documentation, Nabla is helping clinicians focus on what matters most - patient care. Today, over 100,000+ clinicians across 130+ healthcare organizations trust Nabla to support how they deliver care every day. We’re at the start of an ambitious journey: Ambient listening, dictation, coding, and command capabilities are all converging into a proactive assistant that intuitively streamlines clinical and financial workflows. Backed by a recent $70M Series C, we’re hiring to build the next generation of clinical AI and improve the lives of clinicians and patients everywhere. This is a great time to join us! The Role We are thrilled to be adding a Mid-Market Account Executive to our team. You’ll source, develop, and land clients throughout your US territory including physician groups, ambulatory clinics, and digital health companies. You’ll quarterback your deals from start to finish, with the support of our VP of Sales, product and medical leadership, and our executive team. In this role, you’re an evangelist. These are groups that may have piloted several competitor solutions, while others may have never tried Ambient AI within their organization at all. You’ll adapt your process to meet prospect where they’re at, engaging a wide range of champions, and build a solid foundational relationship for our Client Success team to launch from. RESPONSIBILITIES: - Lead the end-to-end sales process for mid-market deals, effectively articulating the value proposition of our solutions to key decision-makers and stakeholders to then negotiating contracts. - Establish and nurture relationships with key decision-makers in physician-led networks, ambulatory clinics and digital health companies to implement pilot programs when necessary, measure their impact, and seamlessly transition successful pilots into long-term customer agreements. - Meet and exceed sales targets by actively building pipeline through outreach efforts, consistently driving revenue growth while maintaining a focus on customer satisfaction and retention. - Formulate and execute account plans, working closely with customers to create roadmaps for the full deployment of Nabla and plan for future expansion. - Work cross functionally with product, implementation and support, legal, and marketing, to ensure the success of our customers and enable a cohesive customer experience. - Influence Nabla’s product roadmap based on customer needs and feedback, ensuring alignment with market demands. - Represent Nabla at industry events, conferences, and networking opportunities as needed to promote our brand and generate leads. - Provide regular reporting on sales activities, pipeline status, and forecasts to Nabla’s leadership. QUALIFICATIONS: We are seeking candidates with: - 5+ years of selling experience as an Account Executive navigating healthcare sales in the US market large physicians groups up to 400 providers. Previous experience working in the fast paced start-up environments. - Deep understanding of the healthcare landscape, including familiarity with outpatient settings and specialty care - Proven record of delivering results through strategic customer relationships with health systems, achieving sales goals, and creating referenceable outcomes for customers. - Adept at navigating enterprise organizations with shifting priorities, connecting with multiple stakeholders at varying levels. - Exceptional interpersonal and communication skills, with the ability to establish rapport and credibility with C-suite executives and key stakeholders - Analytical mindset with proficiency in analyzing sales data and metrics. - Self-starter with a strong sense of initiative and ability to thrive in a fast-paced, entrepreneurial environment. Eager to learn and ask questions! BENEFITS Just like we’re dedicated to supporting doctors’ well-being, ensuring yours is a top priority. We firmly believe that by prioritizing your well-being, we support you to excel in your work. Here are the benefits you get when joining Nabla: - Stock ownership offered to all employees - Unlimited PTO, plus national holidays - Unlimited sick days - Remote-friendly — we know how to collaborate to drive results, regardless of location - Culture of trust & accountability - Allocated budget so you can create a comfortable home office space tailored to your needs LIFE AT NABLA When you become a part of our company, you join a team of excellence-driven, curious, and genuinely kind individuals. Together, we're committed to making clinicians' lives easier and improving healthcare experiences for everyone. We believe in a world where clinicians can focus on what they were trained to do - caring for their patients, and where no patient feels their visit was rushed. We come to work excited to leverage AI to do more for clinicians. We’re obsessed with our users’ satisfaction and we actively seek out opportunities to engage one-on-one with clinicians to understand how Nabla can better help. We consistently look for ways to improve and do not shy away from doing the work to excel. Whether it’s a feature our users asked for, or a new article for our blog, we prioritize collaboration to deliver exceptional outcomes. We love having fun as much as we love work. Our #nablabla channel is as active as our #feature-show-off channel, we exercise during the work day at least 3 times a week (yoga, running, pilates, or HIIT, your choice!), enjoy regular off-sites to gather the team, and travel to see each other in places like NY, Paris, San Francisco, and many other vibrant cities. Oh, and we’re constantly snacking on chocolate or nuts! If this sounds like an environment you’ll thrive in, we look forward to reading your application! OUR VALUES AT NABLA Joining Nabla means being part of a team that shares a commitment to excellence, humility, growth, and inclusion. Every day is a new chance to excel We aim for nothing less than the best and are willing to put in the effort and dedication required to exceed standards. We learn from yesterday’s failures and do better every day. Stay humble There’s no place for ego in our team. Our collective success is more important than individual achievements. We see humility as wisdom — keeping focus on the bigger picture. Feedback is a gift We embrace feedback and foster a culture of trust and respect that helps everyone grow. We communicate openly about both achievements and challenges, and we actively involve each other in finding solutions. Committed to diversity We recognize the ongoing challenge of diversity in tech. Our responsibility starts with fostering an inclusive environment where everyone feels empowered to be their authentic selves and do their best work. DIVERSITY & INCLUSION Diversity and inclusivity are fundamental values at Nabla. We embrace individuals from various backgrounds, including race, gender, educational history, sexual orientation, and beyond. As an equal opportunity employer, we actively seek out and welcome applicants from diverse backgrounds, believing that a wide range of perspectives enriches our team and enhances our ability to innovate and thrive. AVOID RECRUITMENT SCAMS: STAY SAFE AND INFORMED There is an active employment scam which is now using Nabla to collect personal information or financial scams. If you’re contacted by a Nabla recruiter, please ensure whomever is contacting you truly represents Nabla and is utilizing a nabla.com http://nabla.com email address. We will never ask for the exchange of any money or credit card details during the recruitment process. Nabla utilizes a hiring platform for all applications; please be aware of any suspicious email activity from people who could be pretending to be recruiters or senior professionals at Nabla. You can find more information following this link https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Nabla does not accept unsolicited CVs from recruiters or employment agencies in response to the Nabla Careers page or a Nabla social media post. Any unsolicited CVs, including those submitted directly to hiring managers, are deemed to be the property of Nabla.