Mid-Senior Hospitality Professionals

Job description

# Mid-Senior Hospitality Professionals > Hire · Toronto, Canada (Hybrid) · Full-time · Posted 2025-12-23 **Salary:** CAD 70,000–120,000 **Workplace:** hybrid **Department:** Medical, Healthcare & Hospitality ## Description **Hire Resolve is assisting hospitality organizations in hiring experienced hospitality professionals** for a range of mid–senior level opportunities across Canada. This is a multi-role hiring campaign spanning several functions within the sector, including hotel and resort operations, food & beverage leadership, guest experience, events/banqueting, and revenue performance. These opportunities suit professionals ready to expand scope, lead teams, and progress toward senior leadership roles (e.g., Head of Department, Operations Manager, Cluster/Regional Manager, or General Manager level) as performance and business needs align. ### Key Responsibilities - Lead day-to-day hospitality operations across accommodation, F&B outlets, banqueting/events, and/or multi-department environments to achieve service and financial targets - Drive guest experience standards, quality assurance, and service recovery processes to strengthen satisfaction and brand reputation - Manage staffing, scheduling, and team performance through coaching, training, and structured performance management - Oversee departmental budgets, forecasting, and cost controls, including labour productivity, procurement efficiency, and waste reduction - Implement SOPs, brand standards, and compliance processes aligned to Canadian workplace expectations, including **OHS** requirements and incident reporting - Maintain food safety and hygiene standards where relevant, including audit readiness and inspection preparation - Partner with sales, marketing, and revenue functions to optimize occupancy, ADR/RevPAR (where applicable), covers, and overall profitability - Manage supplier relationships, inventory control, and operational readiness for peak periods, group bookings, and special events - Produce operational reporting, analyze KPIs, and lead continuous improvement initiatives across service, efficiency, and quality - Support strategic initiatives such as new openings, refurbishments, or turnaround plans depending on assignment ## Requirements - Diploma or bachelor’s degree preferred (Hospitality Management, Business, or a related discipline); equivalent experience is considered - **5–12+ years** of progressive hospitality experience (hotels, resorts, restaurants, contract catering, venues, leisure, or multi-site operations) - Demonstrated leadership capability, with experience managing teams and operational performance in service-focused environments - Strong operational and commercial acumen across budgeting, forecasting, labour planning, and KPI-driven decision-making - Familiarity with hospitality systems and reporting tools (e.g., **PMS**, **POS**, **RMS**, CRM, scheduling/labour management platforms, and advanced Excel) - Working knowledge of Canadian employment practices and health and safety expectations (including **OHS** compliance; requirements may vary by province) - Strong communication skills in **English**; **French** is an advantage for roles in Quebec and bilingual environments - Flexibility to support operational schedules, including evenings, weekends, and holidays, as required in hospitality ## Benefits - Extended Healthcare Plan (Medical, Disability, Dental & Vision) - RPP - Group RRSP - Group Life - AD&D - Critical Illness Insurance - Paid Time Off Benefits - Training & Development ## Apply [Apply at Hire ](https://apply.workable.com/hire-resolve-the-top-recruitment-agency/j/C2EE0D03F3/apply) --- Powered by [Workable](https://www.workable.com)