Middle Office Sr. Associate (US hours)

Job description

At HedgeServ, we’re redefining what’s possible in fund administration. With more than $700 billion in assets under administration, we partner with the world’s most forward-thinking investment managers – across private equity, private credit, endowments, hedge funds and more – to deliver seamless, tech-enabled solutions that drive performance. Our proprietary platform, enhanced by machine learning and robotic process automation, gives clients real-time insights and unmatched control over their operations. Alongside our technology, we offer award-winning service through our team-based approach -- led by a deeply experienced team of industry experts. Our solutions span the full investment lifecycle, including fund accounting, middle office, risk, compliance, tax, and investor services. We’re a future-focused company, empowering our people through a robust career development framework, clear career trajectories with structured learning paths, training, and progression plans. We invest in leadership development and in our collaborative culture, creating space for talent to grow. Our corporate values – Relationships, Support, Innovation, and Expertise – create a sense of shared purpose and belonging, and we recognize our employees sit at the core of our success. We continue to innovate and evolve through our employees, working together to achieve our shared vision and mission. HedgeServ supports employees through a variety of offerings, including remote and hybrid working arrangements, and fully paid comprehensive health and well-being benefits. We’ve been recognized as an employer of choice, earning a top 100 workplaces designation. Founded in 2008, HedgeServ has grown into a global organization with over 2,000 experts across the globe, with offices in the United States, Grand Cayman, Ireland, Poland, Bulgaria, Luxembourg, the Philippines, and Australia. We’ve earned numerous accolades, including Top Overall Administrator, along with #1 rankings for providing alternative asset services in Accounting, Technology, Client Service, Investor Services, Alternative Fund Expertise, Reporting, and Regulatory Expertise. Description As we continue through a period of explosive growth, HedgeServ is searching for driven professionals who can make an immediate impact in our Middle Office team. In this role a successful candidate will assist with the BAU within the HedgeServ Middle Office with a focus on trade support, reconciliation, and settlement. Key Responsibilities Work with the client and internal teams to ensure daily reconciliation breaks due to activity are resolved efficiently to mitigate risk and meet deliverables. Communicate effectively with clients, external vendors, and internal stakeholders, in both written and verbal forms, to ensure correct settlement of trades and resolution of breaks. Build a deep understanding of the propriety HedgeServ applications and platforms, which support functions such as Trade Capture, Security Master Setups, the creation and delivery of sensitive client Reporting, Pricing, Trade-Matching (CTM/NYFIX/ICELink) and Trade Settlements (PB/Custodian Portals). Work collaboratively with the wider Middle Office teams as part of an effective Global ‘Follow the Sun’ model. Handover outstanding items to relevant internal teams and escalate issues clearly and appropriately to senior management and/or development teams when necessary. Amenable to work during US hours Requirements Education: Completed bachelor’s degree in business, accounting, or finance. Experience: At least 2-3 years’ experience in a Middle Office role. Exposure to various key financial products, (i.e. Equities, Options, Futures, Fixed Income, and various derivatives) would be an asset. Strong Excel skills Have been in a Client Service focused role, communicating effectively with clients & vendors, and working with teams across regions. Experience using multiple applications to perform daily tasks, while maintaining appropriate risk and control measures, with high accuracy rates. Personal skills: IT Literate with an emphasis on Excel. Ability to be flexible, self-motivated, and work under pressure to tight deadlines. Strong analytical and problem-solving skills. Ability to communicate with people in a positive and effective manner. Ability to multi-task and succeed in a results-oriented, high-pressure environment with an understanding of the need for 100% accuracy.