Miro - Country Manager, Japan

Job description

About the Role Miro is looking for an exceptional General Manager to lead our Japan business. Japan is one of Miro's fastest-growing markets, and that growth is about to accelerate: we've made a significant recent investment in a Japan Data Center, removing a long-standing barrier for enterprise customers and opening the door to a new tier of commercial ambition. This is a business catalyst role. We need a senior executive who can drive an ambitious commercial agenda while building a team and culture strong enough to carry it, for our people and for the customers we serve. This person earns trust quickly, leads with transparency, and represents Japan credibly inside a global organization while being the external face of Miro Japan. You'll lead a team that understands customers' most strategic challenges, knows exactly who the key stakeholders are, and helps those customers transform their business with Miro, all while building a Tokyo hub that people are proud to belong to. What you’ll do Commercial Leadership ● Set the strategy for Japan's High Touch Sales organization and own its execution with clear accountability. ● Own an ambitious, sustainable growth target for the region. ● Win new logos, particularly lighthouse accounts, and drive wall-to-wall expansion across the existing customer base. ● Build effective co-sell motions with partners: new logo acquisition into TSE-listed parent companies, and expansion into their subsidiaries. ● Act as a trusted Miro expert for enterprise customers, credible with practitioners and executives alike. People & Culture Leadership ● Build a Tokyo hub culture grounded in transparency, strong team dynamics, accountability, and psychological safety. ● Lead and develop a multi-layered team, visibly investing in coaching and growth. ● Act as a genuine bridge between Japan and JAPAC/global leadership, translating strategy and context in both directions. ● Be an active, engaged member of the regional senior leadership team as well as the cross functional global leadership team. ● Hold the standard we hold every leader to: how you lead people matters as much as the results you deliver. What you’ll need Experience & Track Record ● 15+ years of experience across direct and partner-led sales. ● A proven track record in direct SaaS sales within enterprise segments. ● A demonstrable partner sales track record, including co-sell motions for new logo acquisition and subsidiary expansion into TSE-listed groups. ● Experience leading through a layer of management, leading people managers rather than only individual contributors, across a growing team of 20+. ● Country Manager or GM experience in a global company is a strong plus, as is a background in SaaS, PLG, or collaboration software. Leadership & Culture ● A track record of building trust with your team, stakeholders, peers, and customers. ● Demonstrated ability to build or turn around team culture, backed by concrete examples of impact. ● Strong experience operating in a global, matrixed organization and working well amid ambiguity. ● A consistent, accountable, and transparent leadership style. ● A genuine investment in developing talent, evidenced by people on your team who grew and excelled under your leadership.