Mission Operations Associate- EMEA

Job description

**Who we are** Neros is a defense technology company building the West’s drone industrial base. We design and manufacture high-performance unmanned systems that are tested in combat, iterated at startup speed, and built at massive scale. Our team culture is fast, hands-on, and obsessed with closing the gap between design and deployment. As drones transform the character of warfare, Neros is delivering the systems the West needs to compete on the modern battlefield and deter the adversaries of democracy. We’re hiring engineers, operators, and builders who want to move fast, take on extreme ownership, and get capability into the hands of warfighters in months, not years. **What you will be doing** This role is Neros' forward-deployed link between business development and the field — turning European military relationships into hands-on training, demonstrations, and fielded capability. Working within the EMEA Growth team, this person will spend significant time in-country with allied and partner forces, building the credibility and trust that only comes from being present, competent, and consistent on the ground. **Key responsibilities & primary activities:** - Deploy to customer and partner sites across Europe to deliver FPV and interceptor training alongside the Training Lead - Support BD-led demonstrations and campaign events, ensuring systems, training content, and field logistics are ready and credible in front of end users - Build direct relationships with operational units and program offices, acting as Neros' trusted point of contact in the field rather than relying solely on HQ-driven outreach - Represent Neros technical and operational credibility to defence stakeholders — translating BD conversations into real capability demonstrations that move deals forward - Feed field intelligence back to the Growth and BD teams to sharpen regional strategy - Help stand up repeatable field-support processes (training packages, demo playbooks, deployment checklists) that can scale as the EMEA team grows **You should have the following** - 3+ years of experience in military, defence business development, field operations, or operational training roles - Prior military service, ideally with FPV/UAS, fires, reconnaissance, or dismounted combat arms experience - Demonstrated experience delivering hands-on training or instruction to military, government, or partner-force audiences - Experience operating in multi-country or international deployment environments, including austere or unfamiliar locations - Familiarity with FPV drones, UAS/counter-UAS systems, or related tactical technology (direct operator or instructor experience strongly preferred) - Track record of building and maintaining relationships with military units - Willingness and ability to travel extensively (50%+) across Europe and the Middle East, including short-notice deployments - Active security clearance, or demonstrated ability to obtain one - Strong written and verbal communication skills, with experience briefing senior military or government audiences - Proficiency with standard office and collaboration tools (Microsoft Office, Slack, Teams, Zoom) **Nice to have** - Existing network or relationships within European or Middle Eastern military, MOD, or defence circles - Experience with a defence technology startup or fast-scaling commercial organisation, particularly in a BD-adjacent or field support capacity - Language skills relevant to priority markets (e.g. German, French, Arabic, or another EMEA/MENA regional language) - Familiarity with export control considerations (ITAR/EAR, UK export licensing) relevant to fielding US-origin defence technology internationally - Prior experience as a Field Service Representative (FSR), Field Application Engineer (FAE), or similar technical field role with a hardware component **Salary Range** $67,500 – $94,500 USD The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are considered part of Neros' total compensation package. We’re an equal opportunity employer. We welcome all applicants without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.