Moncrief Heating & Air - Warehouse Manager

Compensation Details: $70000 to $80000 per year + bonus opportunity Job Description: About Moncrief Heating & Cooling : Moncrief Heating & Air Conditioning is the oldest HVAC company in Atlanta, proudly serving the Atlanta area since 1898. While much has changed over the last 128 years, our core values have stayed the same. Moncrief Heating & Air Conditioning is now a part of the Ace Hardware Home Services family! It's still the same great Moncrief team that you know and trust. The alignment of values, purpose, and vision between Moncrief and Ace Hardware is truly remarkable. With Ace Hardware's dedication to helpful service in local communities and focus on customer satisfaction, we're excited to continue delivering exceptional HVAC and plumbing services and quality alongside the resources of one of America's most trusted retailers. Together with Ace, we're looking forward to growing and supporting the local community for years to come. To learn more, visit: What You’ll Do The Warehouse Manager is responsible for overseeing warehouse operations across our Alpharetta and Marietta locations, with Alpharetta serving as the primary home base. This role supports multiple warehouse locations by managing inventory, warehouse teams, fleet vehicles, facilities needs, vendor relationships, and operational processes to ensure each location runs safely, efficiently, and in alignment with Ace Hardware Home Services standards. This position plays a key role in supporting field productivity, maintaining inventory accuracy, minimizing fleet downtime, and ensuring our teams have the tools, materials, vehicles, and processes needed to provide an exceptional customer experience. Responsibilities include: Lead and support warehouse operations across multiple locations, ensuring consistency, accountability, and adherence to company standards. Manage and provide direction to warehouse team members, including training, coaching, performance management, timecard approval, and PTO approval in accordance with HR standards. Partner with local leadership to align warehouse operations and fleet programs with AHHS/Ace platform standards, processes, integrations, and controls. Oversee daily warehouse activities, including inbound and outbound inventory, stocking, receiving, transfers, order fulfillment, truck stock, and logistics coordination. Maintain accurate inventory levels through cycle counts, audits, reconciliation, stock rotation, and inventory control procedures. Implement best practices and standardized operating procedures to improve warehouse efficiency, productivity, safety, and service levels. Manage fleet-related responsibilities, including vehicle maintenance, registrations, spare vehicles, fleet turnover, vendor coordination, and communication with fleet service providers. Support facilities management, including maintenance, repairs, contractors on-site, vendor relations, and general upkeep to ensure safe, clean, and efficient warehouse operations. Build and maintain strong relationships with vendors, suppliers, fleet partners, and internal business partners. Monitor warehouse performance, inventory accuracy, productivity, and operational metrics to identify opportunities for improvement. Support budget management by reviewing warehouse-related expenses, identifying cost-saving opportunities, and optimizing labor, equipment, space, and resources. Promote and maintain a safe working environment by enforcing safety standards, conducting safety checks, and ensuring compliance with organizational policies and applicable regulations. Lead continuous improvement efforts to streamline warehouse processes, improve field support, and enhance overall operational performance. What You Need to Succeed Minimum of 5 years of warehouse management, supply chain, logistics, or related operational experience. Experience managing multi-location warehouse operations required. Previous home services experience strongly preferred, including HVAC, plumbing, electrical, or similar field-service industries. Fleet management experience required, including maintenance coordination, vendor communication, vehicle tracking, and related compliance processes. Strong knowledge of inventory control, warehouse operations, purchasing, receiving, logistics, and vendor management. Experience leading, coaching, and developing warehouse teams. Ability to standardize processes, manage multiple priorities, and drive accountability across locations. Strong organizational, communication, problem-solving, and decision-making skills. Ability to collaborate with field leadership, operations, service, install, customer experience, vendors, and corporate partners. Experience using ServiceTitan or similar inventory/field service software preferred. Proficiency with Microsoft Office, including Word, Excel, and Outlook. A valid driver’s license with at least 3 years of US driving experience, is required for this role Physical Requirements Ability to work in warehouse environments with exposure to varying temperatures. Ability to stand, walk, bend, kneel, stoop, reach, push, pull, and lift throughout the workday. Ability to lift and carry up to 50 pounds on a regular basis and occasionally up to 100 pounds. Ability to travel between the Alpharetta and Marietta locations as needed. Ability to work flexible hours based on business needs. This position is not eligible for employment visa sponsorship now or in the future. Work Location This role will support both the Alpharetta and Marietta locations, with Alpharetta serving as the primary home base. Regular travel between locations will be required. Why should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don’t often see values like these in most corporate statements, but Ace Hardware Home Services, Inc. is different. These things are important to us. They represent our commitment to the company, our employees, and to the Ace brand. In addition to providing our employees a great culture, we offer competitive benefits* that address life’s necessities and perks, many of which expand and improve year after year, including: Incentive/Commission/Bonus opportunities (Based on role / grade level) 401(k) retirement savings plan with matching company contributions, eligible on your first day! Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability) and life insurance benefits for you and your dependents. Warehouse Merchandise Discount! Paid time off & paid holidays (depending on role and month of hire) Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Handyman, Customer Service and others). Your career at Ace is more than just a job. It’s a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities. You are joining a team that’s committed to your success and invested in your future. We provide the tools, hands-on training, formal education, and coaching to help you become a trusted expert in your craft, grow your career, and make a meaningful impact serving co-workers, customers, and your community. Robust Employee Assistance Program, which will provide professional assistance for personal, legal, financial, work, childcare and elder care support. * Benefits are provided in compliance with applicable laws, plans and policies. Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert About Ace Hardware Home Services, Inc. Ace Hardware has been serving neighbors throughout America for over 100 years. Ace launched Ace Hardware Home Services Inc. and is now Bringing Helpful to Your Home℠. Ace Hardware Home Services offers a wide range of residential maintenance and home repair services including plumbing, heating, cooling, electrical, handyman and painting with the signature Ace Helpful service our customers know. Helpful is what we do – and Ace is on a Mission to be the best, most trusted provider of home preservation services. Equal Opportunity Employer Ace Hardware Home Services, Inc. is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. Disclaimers The pay range for this position starts as listed in the job posting but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual’s education, training and experience, the position’s work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace Hardware Home Services position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview. This written “Position Description” is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Home Services reserves the right to change job duties, including essential job functions, according to business necessity. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Philadelphia, PA candidates: When reviewing a post-offer background check, we will conduct an individualized assessment based on the applicant or employee’s specific record and the duties and requirements of the specific job.