Monitoring & Evaluation Specialist

Job description

Are you ready to turn raw, complex program data into actionable strategies that genuinely improve healthcare access for young women across Africa? About Tiko Tiko is an African nonprofit committed to strengthening the potential and resilience of adolescent girls across Africa. We address the “Triple Threat” of unintended pregnancy, HIV infection, and sexual and gender-based violence by building local health ecosystems that provide stigma-free, no-cost, quality-assured services. Our model brings together key local actors: community-based organizations (CBO) with peer mobilisers who act as health companions to girls; public and private health clinics that deliver care; and retail partners that redeem Tiko Miles -our behaviour-change incentive programme that rewards service uptake and feedback. We invest in partners by strengthening CBO capacity, training frontline workers and providers, supporting clinic quality improvement, and compensating partners based on performance. Our technology platform connects all actors by enabling referrals, verifying service delivery, facilitating payments, and generating real-time data. Tiko operates in six countries: Kenya, Ethiopia, Uganda, Burkina Faso, South Africa, and Nigeria, with additional offices in Portugal, the Netherlands, and the United Kingdom. For a clear overview of our work, we recommend watching this short video . Globally, our team consists of +250 enthusiastic, international colleagues. Whether you are working from our biggest office in Nairobi, the fast-growing office in South Africa, or from home, our people are young, and our culture is global and dynamic. Our work environment is fast-paced, informal, and friendly. We are open to remote work for this position and will happily accept applicants from anywhere in Nigeria and South Africa. The Job At Tiko, we believe young women deserve the power to choose when it comes to their sexual and reproductive health. We build digital platforms that link young women to local healthcare providers, services, and rewards, removing barriers to care and delivering measurable impact. We do not just run programs; we test, learn, and continuously iterate to maximise real-world outcomes. As our M&E Specialist , you will sit at the absolute heart of our impact engine within the Evidence and Learning (E&L) team. Reporting to the Director of Evidence and Learning, you will be responsible for building, refining, and executing a rigorous M&E framework that articulates our pathway to impact. You will translate complex platform interactions into sharp insights, holding our data to the highest standards and ensuring every decision we make, from donor proposals to field execution, is grounded in evidence. Key Responsibilities: Strategic Frameworks & Data Architecture Lead the design and integration of Theories of Change, strategic monitoring frameworks, and work plans during early-stage program development and donor proposal drafting. Formulate robust, high-quality performance indicators, impact metrics, and target baselines that align with organizational objectives. Adapt data quality assurance and evaluation approaches dynamically in response to shifting funding landscapes, program objectives, and field realities. Technical Execution & Platform Integration Oversee the end-to-end collection, cleaning, categorization, and analysis of quantitative and qualitative datasets. Partner directly with our Data Analytics team to manipulate platform databases, extract operational insights, and optimize standard Health Information Systems (such as DHIS2). Select, maintain, and supervise appropriate data platforms and digital collection technologies (e.g., KoboToolbox, Tableau) to ensure seamless data pipelines. Quality Assurance & Partner Mentorship Lead quality assurance partner selections, designing and delivering collaborative training sessions and initial field supervision. Conduct regular Data Quality Audits (DQAs) alongside Program Managers to ensure complete integrity across reported metrics. Provide hands-on technical troubleshooting and on-site guidance when unusual field execution or data quality challenges emerge. Knowledge Synthesis & Organizational Learning Transform complex analytical findings into accessible, engaging reports, case studies, and publications for internal teams, partners, and external donors. Train and mentor colleagues across Tiko on how to leverage data to optimize their daily work and build programs designed for reliable data capture. Drive open knowledge-sharing across the organization, ensuring key learnings and best practices are easily accessible to all teams. About You You are a natural pioneer with a relentless curiosity for what the data is actually telling us. You do not just run queries; you ask the critical, constructive questions that challenge assumptions and open up fresh perspectives. You thrive in a collaborative environment where mentorship, open dialogue, and shared problem-solving are valued above rigid hierarchies. Highly organized and articulate, you possess the rare ability to translate complex statistical outputs into clear, compelling narratives that inspire action across diverse, multi-disciplinary teams. Requirements Minimum of 8 years of progressive experience designing, managing, and executing M&E frameworks within international development or public health settings. Master’s degree in Statistics, Biostatistics, Epidemiology, or a closely related quantitative field. Proven expertise in advanced programming, statistical analysis, and data visualization tools (e.g., Python, R, Stata, SPSS, KoboToolbox, Tableau). Hands-on experience working with, maintaining, or integrating standard Health Information Systems (HIS) such as DHIS2. Demonstrated track record of managing external research partners, field teams, and collaborative stakeholder relationships. Exceptional written and verbal communication skills in British English, with a proven ability to write for both technical audiences and donor institutions. Compensation & Benefits The gross salary range per month for this position is: South Africa: R63,189 - R78,986 (x12) Nigeria: ₦3,733,184 - ₦4,666,479 (x12) Your final salary will be determined based on your experience and alignment with your future colleagues. In addition to your monthly salary, we offer you: Benefits and allowances tailored to your location. Flexible work arrangements, including remote or hybrid options. A personal development budget of €500 per year to invest in your professional growth Unlimited holiday days to use as you see fit - just coordinate with your team and take the time you need to recharge. The opportunity to shape a growing, impactful product and leave your mark on how we work A culture built on trust - we believe you’ll do your best without the need for unnecessary rules or micromanagement The Details Interested? Click Apply for This Job! Want more information? Check out our website Tiko – Do more with Tiko . We only accept applications through the apply links, not by email. Important Recruitment Fraud Alert Please be aware that Tiko maintains a professional and ethical recruitment process. Zero Fees: We do not charge candidates any fees for applications, interviews, or processing at any stage of the hiring journey. Fraud Prevention: If you receive a request for money, bank details, or "onboarding equipment" payments from someone claiming to represent us, this is not a legitimate request. Official Channels: We only communicate through our verified company email domain (@tiko.org). If you are approached by anyone asking for payment in our name, please ignore the request. — Tiko prioritizes integrity in our workplace and respects your privacy. Tiko is committed to preventing any type of unwanted behaviour by its employees at work, including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct. This is why we will do reference and background screening checks on successful candidates before hiring. Tiko also participates in the Inter Agency Misconduct Disclosure Scheme . As part of this scheme, we will request information from your previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during your employment, or incidents under investigation when you left employment. By applying for this position, you confirm you have read and understood these recruitment procedures. We value your privacy and understand the importance of safeguarding your personal data. We invite you to review our privacy notice for the recruitment process to understand how we collect, use, and protect your personal data during the recruitment process. Click here to view the document. By applying for this position, you acknowledge that you have read and understood our privacy notice.